The location & the apartment itself were really fantastic- a beautiful airy apartment overlooking a shady square, and about 30 seconds walk to the absolute hub of Varenna restaurants & bars. Very easy to get to ferry port, and useful local shops about 2 mins walk from front door as well (grocery store, bakers, meat/cheese, coffee shop...). There are a few fixes which the property managers need to put in place though to really elevate the apartment - some of which would be easy (supplying a plug that fits the kitchen sink, fixing the bin lid & broken toilet roll holder, providing instructions in the apartment with wifi code & locations of local shops, removing used clothes from the bedroom wardrobe), others are probably a bit bigger jobs (fixing a broken shutter, realigning wonky bed legs, slight leak in the shower...). The property managers were generally fairly responsive when contacted, so I hope they will be addressing them soon - it's not a cheap apartment rental, and while 90% of it lives up to the promise of the price, it did fall a little short on those basic requirements.