Vacanze Trabuco Canyon

I was wishing a more smiling check in.

Personale e servizi (auto di cortesia) eccellenti

Cambiata la camera iniziale perchè rumorosa situata di fronte locale tecnico e ci è stata data camera parecchi piani più sotto. La seconda camera era sprovvista di bagnoschiuma e l'acqua calda non veniva di sera, inaccettabile!. Personale disponibile ma si dimenticava le cose

The address published on the listing is wrong. You have to prepay for parking, but there is no info or way to do this unless you book directly from their website. We booked through Hotels.com and can't even find a website for them anywhere. Minimal cooking items in their full kitchen. Not enough towels or blankets for a full apartment. No way to plug the drain in the tub to give kids a bath. No hot water. When calling for help, the staff is not on the property. They say someone will come, but no one ever does. This could be a great place but it is way too poorly managed.