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Recensioni per Park Inn by Radisson Serviced Apartments, Lagos Victoria Island

4 out of 5
Park Inn by Radisson Serviced Apartments, Lagos Victoria Island
Plot 1700, Violet Yough Close, Victoria Island, Lagos

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 35 su 103 recensioni" "
Valutazione di 8 - Buono. 45 su 103 recensioni" "
Valutazione di 6 - Soddisfacente. 13 su 103 recensioni" "
Valutazione di 4 - Scarso. 3 su 103 recensioni" "
Valutazione di 2 - Terribile. 7 su 103 recensioni" "

8,2/10

Pulizia

8,6/10

Personale e servizio

6,8/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Mausi

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location is easily accessible
Soggiorno di 6 notti ad aprile 2024
Risposta di Olanrewaju, il giorno 22 mag 2024
Dear Mausi,Thank you for your rating.We look forward to welcoming you back soon.Best Regards,

4/10 Scarso

BYUNG IL

Soggiorno di 5 notti a febbraio 2024
Risposta di Olanrewaju, il giorno 22 feb 2024
Dear Byung,Thank you for your response.We look forward to you enjoying a rewarding experience in your next stay.Best Regards,

2/10 Terribile

BYUNG IL

Soggiorno di 4 notti a febbraio 2024
Risposta di Olanrewaju, il giorno 22 feb 2024
Dear Byung,Thank you for your response.We look forward to you enjoying a rewarding experience in your next stay.Best Regards,

8/10 Buono

Elizabeth, Canonsburg

Soggiorno di 10 notti a novembre 2023
Risposta di Olanrewaju, il giorno 6 dic 2023
Dear Elizabeth,We appreciate you taking the time to rate our service and look forward to welcoming you back soon.Best Regards,

6/10 Soddisfacente

Mercy

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 21 notti a ottobre 2023
Risposta di Olanrewaju, il giorno 6 dic 2023
Dear Mercy,Thank you for your rating.We look forward to welcoming you back soon.Best Regards,

10/10 Eccellente

Olukemi

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location, excellent service and the dining experience are spot on!
Soggiorno di 1 notte a maggio 2023
Risposta di Olanrewaju, il giorno 22 mag 2023
Dear Olukemi,Thank you for your patronage and taking the time to share your feedback.We look forward to welcoming you back soon.Best Regards,

10/10 Eccellente

Reinaldo

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent food. Great chefs
Soggiorno di 8 notti a maggio 2022
Risposta di Olanrewaju, il giorno 14 giu 2022
Dear Reinaldo, We are glad to receive your feedback on your stay with us. The Park Inn by Radisson Victoria Island team appreciates your patronage and look forward to welcoming you back soon. Best Regards,

10/10 Eccellente

LUIS MIGUEL

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a maggio 2022
Risposta di Olanrewaju, il giorno 12 mag 2022
Dear Luis Miguel, We appreciate your feedback and look forward to you enjoying a memorable stay in your future visits. Best Regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was really nice
Soggiorno di 1 notte ad aprile 2021
Risposta di Olanrewaju, il giorno 30 apr 2021
Dear Guest, Thank you for your rating. We look forward to welcoming you back soon. Best Regards,

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel claimed to accept credit cards, however, upon checkout, the hotel claimed that my credit card did not go through. My credit card company, at the time of checkout, told me that the hotel had not even tried to run the charge, so,cash payment in Niara was mandated by hotel clerk. My clothing was ruined when the hotel did my laundry - covered with black marks. Housekeepers refused to bring fresh towels during last 2 days of my stay, probably in retaliation for my complaining about the laundry. I called them for 5 hours, then was finally given 1 fresh towel, not 2. (the housekeeper told the hotel clerk that they did bring 2 towels, which was a lie). Guests were required to walk through a plastic tent which sprayed an unknown chemical, stating you were being "disinfected". The music in the restaurant and bar was '80's music. For example, Olivia Newton-John's "Let's Get Physical". It was as if an explorer c music in the '80's and the people do not know how ridiculous the music sounds, day after day, in 2
Soggiorno di 6 notti a febbraio 2021
Risposta di Rita Opiah , il giorno 18 mar 2021
Dear Guest, Thank you for the feedback. I sincerely apologize for the difficulties you experienced during your last stay. Your highlighted complaint have been relayed to the concerned departmental heads. The hotel management is following up with proactive procedures to avoid future occurrence. The hotel encourages use of credit card as it is a means of exchange convenient for all stakeholders. However, credit card transactions could seldom flaw whenever the communication between the service providers and the bank is altered due to network difficulties. The hotel management assures you of memorable experience during your next stay with an exciting hospitable service. Best Regards,

8/10 Buono

Jean-Luc

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice stay with my family.
Nice stay with my family.
Soggiorno di 1 notte a febbraio 2021
Risposta di Rita Opiah , il giorno 18 mar 2021
Dear Jean-Luc, Thank you for sharing your experience with us. We Look forward to welcoming you and your family back soon. Best Regards,

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2021
Risposta di Olanrewaju, il giorno 25 mar 2021
Dear Guest, Thank you for your feedback. We look forward to welcoming you back soon. Best Regards,

8/10 Buono

Nneoma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel in V.I. Lagos
Central location in V.I., Lagos. Nice staff. Very decent breakfast. Clean environment. I enjoyed my stay.
Soggiorno di 6 notti a febbraio 2021
Risposta di Rita Opiah , il giorno 18 mar 2021
Dear Nneoma, Thank you for your feedback regarding your stay at Park Inn by Radisson Serviced Apartments VI, Lagos. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best Regards,

10/10 Eccellente

Chiedozie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good stay
Clean hotel, good service and good location
Soggiorno di 2 notti a dicembre 2020
Risposta di Endurance O Aberegidi, il giorno 26 gen 2021
Thank you a lot for the feedback!! Best regards

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a dicembre 2020
Risposta di Olanrewaju, il giorno 23 dic 2020
Dear Guest, Thank you for choosing to stay at Park Inn by Radisson, Lagos Victoria Island. We are grateful for taking the time to rate our service and look forward to you enjoying a memorable stay with us. Best Regards, Olanrewaju

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice stay
Really nice
Soggiorno di 1 notte a novembre 2020
Risposta di Rita Opiah , il giorno 1 dic 2020
Dear Anonymous, We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.

8/10 Buono

Viaggiatore verificato

Soggiorno di 1 notte a novembre 2020
Risposta di Rita Opiah , il giorno 1 dic 2020
Dear Anonymous, We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.

10/10 Eccellente

Itam

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2020
Risposta di Rita Opiah , il giorno 1 dic 2020
Dear Itam, We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.

10/10 Eccellente

Jane, Nigeria, port harcourt

Viaggio con famiglia e bambini piccoli, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I mean is it possible to add more stars. To say that this hotel is amazing is an understatement. The experience you get when you come here is simply awesome. The breakfast buffet is something else, filled with assorted food and drinks to satisfy everyone. The staff are very courteous, helpful and really attentive. The manager is an excellent human being and a great leader. Their food is very tasty. I love love love this hotel. I will definitely come back.
Soggiorno di 7 notti a settembre 2020
Risposta di Rita Opiah , il giorno 12 ott 2020
Dear Chinwe, Warm greetings from Parkinn by Radisson Victoria Island. On behalf of the entire team, I wish to thank you for choosing to stay with us and for taking the time to give us feedback on your recent stay experience. Your remarks about the staff customer service and remarks about our staff is well appreciated. We at Parkinn by Radisson take great pride in positive guest experience, so we value your feedback and look forward to welcoming you back soon. Best Regards, Rita Opiah

8/10 Buono

Patrick

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2020
Risposta di Rita Opiah , il giorno 21 ott 2020
Dear Patrick, It was our pleasure to accommodate you. We look forward to welcoming you to Park Inn by Radisson Victoria Island and hearing from you again!

8/10 Buono

Jean-Luc

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice place, calm et clean
Nice place, calm et clean.
Soggiorno di 1 notte a giugno 2020
Risposta di Rita Opiah , il giorno 21 ott 2020
Dear Jean, It was our pleasure to accommodate you. Your interest and loyalty are truly invaluable to us. We look forward to welcoming you to Park Inn by Radisson Victoria Island and hearing from you again!

10/10 Eccellente

Leo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice Stay
The hotel was amazing
Soggiorno di 1 notte a dicembre 2019
Risposta di Olanrewaju, il giorno 9 feb 2020
At Parkinn by Radisson Victoria Island, we always ensure to meet and exceed our guests’ expectations. I am delighted to know that we have delivered a true hospitality experience to you. Dear Leo, We value your feedback and look forward to welcoming you back soon Best Regards,

6/10 Soddisfacente

Sarah

Disappointing for a Radisson Hotel
We had LOTS of niggles during our stay which were frankly unnecessary and disappointing for a Radisson brand hotel. We ended up having to move rooms cos of issues with the Aircon, safe, smells and cleanliness. There seemed to be an issue with towels as we repeatedly were only provided with one towel when there were two guests. Also, we were quizzed over whether breakfast was included in the package, despite my clarifying this prior to my arrival with the hotel and then we were told this was only for one, which is odd when the booking was for two. We eventually had to complain and speak to a manager who confirmed that it was included. Lanre was very helpful in sorting it out, but it shouldn't have needed a complaint to be raised for really simple basic issues to be addressed. Also check your bill as I had settled my room service tab when we changed rooms, only to be told on final checkout this was outstanding. It was only after I produced the receipt (that I insisted upon) that they acknowledged the payment had been made. The security and restaurant staff are probably the best thing about the hotel as they were the most friendly people we encountered. Disappointing overall experience.
Soggiorno di 11 notti a dicembre 2019
Risposta di Rita, il giorno 9 feb 2020
Dear Sarah, Thank you for taking the time to share your feedback from your visit to the Park Inn by Radisson Serviced Apartments VI, Lagos. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Serviced Apartments VI, Lagos, I look forward to welcoming you back. Sincerely, Rita Opiah

8/10 Buono

Viaggiatore verificato

Soggiorno di 2 notti a gennaio 2020
Risposta di Olanrewaju, il giorno 9 feb 2020
Dear Guest, Thank you for rating our service. We look forward to welcoming you to Park Inn by Radisson Victoria Island soon. Best Regards,

10/10 Eccellente

Nnaemeka

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice stay!
Great location, good access to all the fun spots on the island!
Soggiorno di 3 notti a dicembre 2019
Risposta di Rita , il giorno 4 gen 2020
Dear Nnaemeka, It was our pleasure to accommodate you, your interest and loyalty are truly invaluable to us. We look forward to welcoming you to Park Inn by Radisson Victoria Island and hearing from you again!

8/10 Buono

ryuji

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 12 notti a ottobre 2019
Risposta di Olanrewaju, il giorno 9 feb 2020
Dear Guest, Thank you for rating our service. We look forward to welcoming you to Park Inn by Radisson Victoria Island soon. Best Regards,

6/10 Soddisfacente

belinda

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
This hotel was not clean had roaches also airconditioner keep breaking down they changed my room 3 times had some many problems also tv picwas from 1978 old old tv and furniture lots of water mold and you smell it in some of the room .make sure you have in writing breakfast for 2 or the hotel will try to rip you off n change for one extra .All the service workers were wonderful food was good and Pool very clean .B.Anderson
Soggiorno di 1 notte a novembre 2019
Risposta di Olanrewaju, il giorno 27 dic 2019
Dear Anderson, Thank you for your feedback. The ongoing refurbishment in our hotel would be completed soon. Some of the rooms have been refurbished with new looks and upgraded with ultra modern facilities. We assure you of a memorable stay during your future visit. Best Regards,

10/10 Eccellente

Chung Chieh

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good
Soggiorno di 3 notti a dicembre 2019
Risposta di Olanrewaju, il giorno 27 dic 2019
Dear Chung, At Parkinn, we always ensure to meet and exceed our guests’ expectations. I am delighted to know that we have delivered a true hospitality experience to you. We look forward to welcoming you to Park Inn by Radisson Victoria Island soon. Best Regards,

2/10 Terribile

Belinda M

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
This Hotel was the worst
Soggiorno di 18 notti a novembre 2019
Risposta di Olanrewaju, il giorno 27 dic 2019
Dear Guest, We apologize for the inconveniences you might have experienced during your stay. The hotel management have introduced effective proactive measures to ensure guests' future stay is memorable. We look forward to you having a pleasant stay in your future visit. Best Regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I had a very good stay at the Park Inn. The customer service received was outstanding and the staff (especially Omotola (receptionist), Gerald, John, Suleiman and Oni ) are a credit to the hotel. All the staff made our stay very pleasurable.
Soggiorno di 9 notti a novembre 2019
Risposta di Olanrewaju, il giorno 27 dic 2019
Dear Guest, Warm greetings from Parkinn by Radisson Victoria Island Lagos On behalf of the entire team, I wish to thank you for choosing to stay with us and taking the time to give us feedback on your recent stay experience. At Parkinn, we always ensure to meet and exceed our guests’ expectations, I am delighted to know that we have delivered a true hospitality experience to you. We value your feedback and look forward to welcoming you back soon. Best Regards,

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
セキュリティは特に問題なし、スタッフも受付以外はとてもフレンドリーでした。設備面も汚くはなかったですが、シャワーのお湯が不安定、時々停電がありました（これはしょうがないと思いますが・・・）。 ロビーでかかっている音楽の音量が大きく、夜中に目を覚ましてしまうことが何回かありました。 朝食は毎日メニューが少し変わり、種類も多く満足でした。
Soggiorno di 7 notti a novembre 2019
Risposta di Olanrewaju, il giorno 27 dic 2019
Dear Guest, Thank you for rating our service. We look forward to welcoming you to Park Inn by Radisson Victoria Island soon. Best Regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 6 notti a ottobre 2019
Risposta di Olanrewaju, il giorno 27 dic 2019
Dear Guest, Thank you for rating our service. We look forward to welcoming you to Park Inn by Radisson Victoria Island soon. Best Regards,

8/10 Buono

Mark

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It was a very nice property in a good location. Comfortable and the pillow was out for this world. The bed was worth the price of the room.
Soggiorno di 1 notte a ottobre 2019

4/10 Scarso

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
I won't recommend it
Soggiorno di 10 notti a ottobre 2019

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
let me say first that the staff were extreme helpful and courteous. I have no complaints about staff. the hotel was undergoing a major renovation at the time I was there and there had been no communication about it in advance. this meant that the restaurant had been relocated to a small, not very pleasant room in the back of the hotel property, and food took a very long time to arrive from wherever the kitchen was located. In addition, there was significant noise and dust on weekdays guests should have been informed AT THE TIME OF MAKING THE RESERVATION that there was significant renovation in progress. i would have chosen to go somewhere else, but could not afford to simply eat the cost of the reservation that i had already paid for through Expedia.
Soggiorno di 4 notti a ottobre 2019

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I regret staying there everything about the hotel is bad
Soggiorno di 2 notti a settembre 2019
Risposta di Rita, il giorno 16 set 2019
Dear Guest, Thank you for sharing your feedback. Our Management would continue to take proactive measures to ensure our guest experience remains delightful. We assure you of a memorable stay during your next visit. Best Regards,

10/10 Eccellente

Ajike

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti ad agosto 2019
Risposta di Olanrewaju, il giorno 9 set 2019
Dear Ajike, Thank you for the positive rating. We look forward to you enjoying a memorable stay in your future visit. Best Regards,

10/10 Eccellente

Ajike

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a maggio 2019
Risposta di Olanrewaju, il giorno 11 ago 2019
Dear Ajike, Thank you for the excellent rating. We look forward to welcoming you to Park Inn by Radisson Victoria Island and hearing from you again!. Best Regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad agosto 2019
Risposta di Olanrewaju, il giorno 7 ago 2019
Dear Guest, Thank you for your rating. Best Regards,

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a luglio 2019
Risposta di Lanre, il giorno 8 lug 2019
Dear Guest, Thank you for taking the time to rate our service. We look forward to you enjoying a memorable stay during your next visit. Best Regards,

8/10 Buono

Terrance

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent service
Room sold out but made arrangements to another hotel and paid for meals
Soggiorno di 1 notte a giugno 2019
Risposta di Lanre, il giorno 27 giu 2019
Dear Terrance, Thank you for taking the time to share your comments. We look forward to you enjoying a great stay during your next visit. Best Regards,

8/10 Buono

Caleb

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Great stay in Lagos
The bathrooms could be cleaned better, the food and lobby are top notch! Excellent and receptive staff, bathroom fixtures and rust deserves more attention.
Soggiorno di 3 notti a giugno 2019
Risposta di Lanre, il giorno 27 giu 2019
Dear Caleb, Thank you for taking the time to share your comments. We assure you that our management would prioritize taking proactive action plans to ensure the highlighted bathroom issues are fixed. Thank you once again for sharing your comments. Best Regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
As expected. Noticed minor repairs and updates needed. Most likely to return here for another stay
Soggiorno di 1 notte a giugno 2019
Risposta di Lanre, il giorno 27 giu 2019
Dear Guest, Thank you for the feedback. We look forward to welcoming you to Park Inn by Radisson Victoria Island and hearing from you again! Best Regards,

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
The rooms were ok, the property needs refurbishment, it is very outdated. I booked a suit and it wasn't attached to the main hotel, made it feel like I had been downgraded even though I had a suit.
Soggiorno di 4 notti a maggio 2019
Risposta di Lanre, il giorno 7 giu 2019
Dear Guest, Thank you for taking the time to share your comments. Our hotel is presently undergoing general refurbishment. The refurbishment exercise have been scheduled not to disrupt our esteemed guest and it is due to be completed above 80% by the fourth quarter. We would like to thank you once again for sharing your views. We assure you of a memorable stay during your next visit. Best Regards

2/10 Terribile

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Personale e servizio
I did not like the check-in. There was no electronic keys to open my door to room on Friday or Saturday. An attendant was required to open the door. There was no robes or house shoes in the room and no lotion in the bathroom, and the television did not work very well. There was two guest, but only one free breakfast. This was no clearly defined in my reservation. The room cost was much too costly for such a small and inadequate room and services.
Soggiorno di 1 notte a maggio 2019
Risposta di Rita Opiah, il giorno 22 mag 2019
Thank you for sharing your views on your recent stay with us at Park Inn by Radisson Serviced Apartments Lagos. We apologize for the difficulties you experienced during check in. It is our standard to ensure our guests have secure and convenient access to their rooms. The electronic door lock malfunctioned and we were on full occupancy. Hence, there was no option to have a room swap. We have commenced upgrade on our room door locks to RFID which is more secured and convenient. The upgrade would be completed this week. The room amenities which were absent and dysfunctional television would be investigated. A more proactive measure would be prioritized to avoid future repetition. It is our pleasure to ensure we offer the best guest service that would give utmost value to our guest. In this regard, our team is presently upgrading our rooms and facilities to ensure our goal of exceeding guest’s expectation is achieved. Kindly accept our humble apologies for the inconveniences you experienced. We look forward to you enjoying a memorable stay with us during your future visit.

8/10 Buono

Viaggiatore verificato

Soggiorno di 3 notti ad aprile 2019
Risposta di Lanre, il giorno 20 mag 2019
Thank you

8/10 Buono

Lisa

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
In transition and getting better
Initially, I wasn't able to make a reservation for my stay as they were full but I let the management know when I arrived and asked them to inform me if any reservations came available. The same night they let me know and I was able to book through the end of my stay. However, they also didn't have the right room available for me when I arrived so they upgraded me and then the next day told me I had to move. The communication around this could have been better. Overall, the rest of the stay was uneventful - bed was comfortable, power was on (with a fast generator switch when needed) and internet was good. On the downside, still not enough light in the rooms and they no longer offer breakfast as part of the cost. It is not worth the nearly $20 they charge. Better to go to other places around the hotel. The pictures of how they will be transition the rooms look nice and I hope it happens soon.
Soggiorno di 1 notte a maggio 2019
Risposta di Rita Opiah, il giorno 20 mag 2019
Dear Lisa, Thank you for sharing your review on your stay with us. We apologize for the discrepancy that ensued with your reservation. The issues highlighted as snags during your stay have been viewed by our team. Our breakfast menu has been recently reviewed to include more options that would entice our guests. We are optimistic that the new breakfast options would delight you during your next visit. The refurbishment exercise to transition our rooms have commenced. Some of the sample rooms are available. We hope before the end of the second quarter, we would have achieved 50% completion. The new rooms are modern and would be a delight to our guests. Thank you once again for your review and we look forward to you having a memorable visit during your next stay.

8/10 Buono

Lance

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a maggio 2019
Risposta di Lanre, il giorno 20 mag 2019
Thank you

10/10 Eccellente

Michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fab Location for a Business Trip
Brilliant location. Fantastic hotel and very helpful staff. All the facilities that I required for my business trip.
Soggiorno di 3 notti ad aprile 2019
Risposta di Lanre, il giorno 9 mag 2019
Dear Michelle, Thank you for rating our service. We are delighted to receive your commendations about our service. We look forward to welcoming you to Park Inn by Radisson Victoria Island and hearing from you again! Best Regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2019
Risposta di Lanre, il giorno 17 apr 2019
Thank you for your feedback. Olanrewaju Oredola