Hotel vicino a Virginia War Museum - Newport News

“Staff was friendly and helpful ”

“Very nice the new paint is a nice touch ^-^ nice and cheap loved the place thank you for the stay.”

“This is a budget-friendly option if you’re looking for a low-cost stay, but cleanliness and maintenance need significant improvement. When I arrived, I had to clean the room myself. I mopped the floor multiple times, and it continued to come up dirty. The bathroom was poorly maintained, and there was a strong sewer-like odor in the room. I also believe the air conditioning filters have not been cleaned in a very long time, as a bad smell came from the unit whenever it was running. After I...

“I’ve been to multiple third world countries and this is what I got. All in all rooms aren’t to bad but had a funny smell, but one look at the property and you would look elsewhere if you have your family with you.”

“Bed sheets had blood droplet stains, pubic hairs in the bathroom, food in the sink drain and a weird stench ”

“The property was horrible. The bed had a whole in the side of the mattress. The platform bed was almost on the floor I wished I could attach pictures. Initially I was going to cancel the room. Then the sent me a email thanking me and stated they had renovations. THAT WAS A LIE! STAY AWAY!!”

“No sheets and dirty lobby”

“I didn’t even make it five minutes before I was back at the front desk asking for a refund. The moment I opened the door to my room, it was immediately clear that no amount of sleep deprivation could make this acceptable. The condition of the room was genuinely shocking — not in a “budget hotel, manage your expectations” way, but in a “this should not be rented to human beings” way. Everything looked worn beyond the point of no return: the kind of wear that tells you maintenance hasn’t been a...

“Worse hotel Iv ever stayed in . Broken ac ,dirty bathrooms ,outdated rooms ,bloody sheets ,3 room moves, a very unprofessional management team spend your money else where this place is a joke. I was very reasonable and respectful never caused an issue the owner is very disgusting hangs up the phone on customers and corporate doesn’t give a solution just very stand offish even lied and said I was still at the hotel when I checked out 8 hours after I arrived . do better .”

“Room was dirty , breakfast selection was terrible, and the customer service was bad .”

“Property was a mess on all levels.”

“The price was affordable”

“Checked in and checked out the same day. Worst hotel ever and will never book there again. Even the employees called it a ghetto hotel. The manager was never available and we had to go back the following day three times to make sure we received our refund. The room was awful and falling apart plus they had no necessities for an extended stay. The hallway also smelled terrible and we did not feel safe staying at this hotel.”

“Worst place ever”

“It was ok but definitely wasn’t what was pictured”

“The office and the room had a vile oder. After checking in the staff said she had to go change the sheets. When she gave me the room there was feces all over the toilet, the shower was dirty, the bed had a flat sheet that didn't fit, the microwave and fridge was dirty.”

“My husband and I were impressed with the our short stay; the room was very spacious and had everything we needed. Sadly, the TV is not a smart TV but luckily, it was quick trip for us. A firestick might come in handy.l for future reference. We highly appreciated the complimentary breakfast. Overall, we enjoyed the stay and didnt have any issues.”

“Check-in was quick and the staff was polite. The hotel smelled like weed during my entire stay. It was nauseating trying to sleep with the smell seeping into my room all night. The guests next door had a shouting match both nights around 12:30 am which kept me from falling asleep until after 2 am. The continental breakfast consisted of white bread and cereal. I won’t be staying here again.”

“So, here's the list: 1. The floors were sticky, which left my black socks dingy at the bottom. 2. The toilet flushes violently, with the water splashing back on you. 3. The shower was spraying both in the front and the back. It left water bubbles on the ceiling. 4. The towels had pubic hairs in them...they were sitting dry. 5. Even though they have a no smoking sign, you can tell(if you're not a smoker) that someone smokes near or in the room. 6. Sketchy people walking around the building and...

“There were cigarette butts all around the building. The stairs have carpet that are grossly dirty both the steps and the walls around them. The outside of the ac units looked slightly damaged and were leaking large amounts of fluids on the concrete in front of the rooms. There was no way to walk around the fluids which could cause a slippery hazard. There were trash bags with flies around them in the walkway. The room itself had grime on the floorboards and my window curtain was too small and...