Hello Oscar, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA and I appreciate your 5/5 score following your stay. I am happy to read you were pleased with the staff at our hotel and you found them to be very good workers. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,AdraineRed Roof Management Rediresponse Specialist

Liebe Jasmin,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu Ihren Erfahrungen im RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA mitzuteilen. Wir freuen uns sehr über Ihre Kommentare und bedauern sehr, dass Sie mit Ihrer Erfahrung unzufrieden waren. Sie haben angegeben, dass Sie mit der Tatsache, dass das Hotel kein Frühstück anbietet, und mit dem Zimmerpreis unzufrieden waren. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten. Ihr Feedback ist Red Roof wichtig und wir werden Ihre Kommentare berücksichtigen, um Änderungen vorzunehmen, um unser Kundenerlebnis zu verbessern. Bitte beachten Sie, dass unser Hotel kein Frühstücksprogramm anbietet, aber wir bieten Kaffee und Tee in der Lobby an und es gibt in der Nähe Hotspots, die eine schnelle Mahlzeit servieren. Sollten bei Ihrem nächsten Aufenthalt bei uns Probleme auftreten, wenden Sie sich bitte umgehend an unsere Rezeption, damit wir uns um das Problem kümmern können, um Ihre Zufriedenheit zu gewährleisten.Ihr Feedback ist für uns von entscheidender Bedeutung, um unseren Gästen ein besseres Erlebnis zu bieten, und wir hoffen, Sie für einen reibungsloseren Aufenthalt wieder bei uns begrüßen zu dürfen.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Ashley, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear David, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the condition of the room and that everything was not updated. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope to have the opportunity to make it up to you on your next visit.Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Branessa, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Crystal, I appreciate you sharing your feedback following your stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRed Roof Management RediResponse Specialist

Hello Cristi, Thank you for taking the time to share your feedback regarding your recent stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. We sincerely apologize that our cleanliness did not meet your expectations. We understand how crucial a clean and welcoming environment is for our guests, and we regret any discomfort or inconvenience you experienced. Please rest assured that we take comments like yours very seriously and are already implementing measures to ensure our standards of cleanliness are not only met but exceeded. This includes additional training for our housekeeping team and a thorough review of our current practices.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Pedro, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. We are happy to see that you loved the cleanliness of the hotel and the room, prompting your 4/5 score. However, as it relates to the shower curtain and the key card deactivating. Please accept our sincerest apologies for the impact this had on your stay with us. It is important to know that we value your feedback and your comments will be taken into consideration as our Red Roof staff strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thanks for sharing your feedback with us, Christian. The team at our Red Roof Inn PLUS+ Washington DC - Alexandria was saddened to see that we failed to provide you with a satisfactory stay. You indicated that our location was not to your liking. Please feel free to expound on this, as Red Roof aims to continuously improve.Thank you for sharing with us. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Thank you Sonya, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Thank you Mark, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our prices. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Genshe,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn PLUS+ Washington DC - Alexandria. It is so rewarding to read that you had a great stay while with us. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your business.We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Dear Mark, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. It's great to read that you were pleased with the affordability of our location.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Dear Sayantan,We are sorry to hear your recent experience at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Robert, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA and I are appreciating your 4/5 score following your stay. It is great to read that you found the room to be decent. We will share your concerns regarding the bed in room 212 to the management team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thanks again and we wish you the very best in your future travels. Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Bernice, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Mayra, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Candace,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. I am sorry that your experience did not meet your expectations. I was disheartened to read that you found the room to have an unpleasant smell, the key card that was not working and the other mentioned issue that affected your experience. Please accept our apologies for the inconvenience caused. Your feedback will be share with the management team so they can investigate and address your concerns promptly.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you the very best in your future travels.Very truly yours,AdraineRed Roof ManagementRediresponse Specialist

Dear Jorge,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Washington DC - Alexandria. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with poor customer service and people smoking. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear David,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our nice staff. You indicated that you were unsatisfied with the clogged sink and a lot of smokers being around. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Alexis,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Washington DC - Alexandria . We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 3/5 score. You indicated that you were unsatisfied with possible mold on the shower curtains. To uphold our company's high standard your encounter will be shared with management.Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Francesca,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to read that Marie was wonderful in every way. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Chanel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Suk, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Washington DC - Alexandria appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. We value you as a our guest and welcome your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof Management RediResponse Specialist

Dear Yao,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. I am disheartened to see your stay prompted a 1/5 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Chirell Red Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Jackie. The staff and I at the Red Roof Inn PLUS+ Washington DC - Alexandria appreciate your 3/5 score following your stay. However, you stated no extra pillows ever came to you, which was saddening to read. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Mark. The staff and I at the Red Roof Inn PLUS+ Washington DC - Alexandria appreciate your 3/5 score following your stay. However, you stated that the room was small. Feedback from our Red Roof guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Christina. The staff and I at the Red Roof Inn PLUS+ Washington DC - Alexandria appreciate your 5/5 score following your stay. I am happy that our pet friendliness, safety and the other highlights pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We loved hosting you and your fur-baby and hope you will bring them back to take further advantage of our pet-stay-free policy.Sincerely, GabrielleRed Roof Management RediResponse Specialist

Dear Preston,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our location being close to DC and being everything you needed. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Nurendra,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Washington DC - Alexandria. I am glad to read that you were pleased with the hospitality from our staff and the cleanliness of our hotel. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Sudhish,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Washington DC - Alexandria. I am glad to read that you were pleased with our location as it is close to the MGM National Harbor and Casino as well as the Safeway and stores. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Caroline, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn PLUS+ Washington DC - Alexandria. It is so rewarding to read that you enjoyed convenience of our location. Please know that Red Roof value you as our guest and appreciate your business. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Juanchito, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. I am sorry to see you were displeased with the early check in fee. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Joshua, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Washington DC - Alexandria. It's great to read that you were pleased with the hospitality of our staff. You indicated that you were unsatisfied with the clogged toilet, the uncleanliness of the sheets and that you were faced with safety concerns. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see we fell short with you. I can assure you that I have brought your feedback to management's attention in an effort to ensure your experience is not repeated We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Avon. The staff and I at the Red Roof Inn PLUS+ Washington DC - Alexandria appreciates your 3/5 score following your stay. I am happy that your stay with us was ok. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re happy you were satisfied. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Merci d'avoir pris un moment pour laisser un avis, Alain. Le personnel et moi-même du Red Roof Inn PLUS+ Washington DC - Alexandria apprécions votre note de 4/5 suite à votre séjour. Je suis heureux que vous ayez trouvé du café à la réception. Cependant, vous avez indiqué que le manque de cafetière dans les chambres gênait votre séjour. Notre équipe Red Roof s'engage à satisfaire nos clients, vos commentaires seront donc pris en considération car ils nous aideront à améliorer notre expérience client.Merci encore de partager votre expérience avec nous. Nous serions ravis de vous revoir si vos voyages vous ramènent dans notre région.Sincèrement,Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Anthony. The staff and I at the Red Roof Inn PLUS+ Washington DC - Alexandria appreciate your 5/5 score following your stay. I am thrilled that our attentive staff, clean property and the other highlights mentioned pleased you. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hi Lydia,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Washington DC - Alexandria. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

Dear Katie,Thank you for taking the time to complete our guest survey. I appreciate your comments and 3/5 score regarding your recent stay at the Red Roof Plus+ Washington DC Alexandria We apologize for any inconvenience that may be caused as you indicated that you felt the beds were stiff and that the bathroom needed work done. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide an even better stay.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Jeff,Thank you for taking the time to complete our guest survey. I appreciate your comments and 8/10 score regarding your recent stay at the Red Roof Plus+ Washington Dc - Alexandria. We apologize however, for any inconvenience that may have been caused, as you indicated that there were noise disturbances and no breakfast. Though we do not provide breakfast, we are in close proximity to multiple restaurants. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide an even better stay.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear DianeWe at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA are thrilled to have earned your scoring of 5/5 in regard to your recent stay with us. It was good to read you were pleased with our close proximity to the metro and eateries. You also mentioned our location was clean and smoke free.Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services here at Red Roof.Thank you again for your kind words. The staff and I would love to provide you with another stay in the future.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear Bikash,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. I am sorry that your experience was less than ideal due to the uncleanliness indicated. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and all the best in your future travels.Very truly yours,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear Daniel,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. I was happy to read you had an awesome stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Johna, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA. It’s great to hear that you were pleased with our very nice midnight staff. However, you indicated that the smell from the first room you were given was unbearable, the towels were limited, and the second room was unclean along with other listed concerns. I am sorry for any inconvenience that this may have caused. I am grateful for the feedback you provided so we are able to continually improve our hotel. In the future, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we would love to have another chance to provide you with a better experience the next time you're in town.Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Thank you for your positive rating, Xavier. The staff at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA and I were so glad we earned your 4/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediresponse Specialist

Hello Biji, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Washington DC - Alexandria and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Cynthia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Jenniffer, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Eric, We are sorry to hear your recent experience at the Red Roof Inn PLUS+ Washington DC - Alexandria did not meet your expectations. We are utterly disappointed to read that you encountered these distasteful situation throughout your stay. I will certainly bring this to the management’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Tianna Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Chris. The staff and I at the Red Roof Inn PLUS+ Washington DC - Alexandria were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist