Hotel vicino a Water Works Park - Des Moines

“N/A”

“All fine. Nice and comfortable rooms”

“Our room was beautiful and clean, staff was so kind, the breakfast was wonderful. Our first day we went to breakfast early, our second day we went later and the food quality was still great which means they were on top of it!! the lobby is beautiful, the hotels location was perfect we walked everywhere all weekend! Looking forward to staying here again someday ”

“Staff was very friendly and hotel was beautiful! ”

“The staff was rude... Hot didn't work.breakfast sucked..”

“Excellent accommodations at a very affordable price. Nice gift shop (store) - appreciated the pizza ovens! Room was great. ”

“Beautiful place. One of the most spacious places we've ever been My kids were so happy about how spacious the suite was. Staff members were very friendly ”

“We had to leave before they served breakfast and the young lady at checkout, Jaya, said they would have muffins, bagels and granola bars to grab on the way out. They did not and the individual at the front desk said she had no idea why Jaya would say that🙁and that the owner would not allow it.”

“Spacious suite with door between bedroom and living areas. On check-in, Parker explained our parking options (rapidly, with an obvious intent to suggest we pay for the $20/daily unlimited in-and-out hotel parking; with a statement that he didn't know the cost of parking on the street (it's $1.25/hour from 9 am to 9 pm; free overnight) and that the ramp across the way was $10/day with no in and out. That made it sound as if we would pay $10 each time we pulled out of that ramp, which is not...

“The blower for the A/C was very loud and rattled every time it turned on. The bathroom door was very creaky. Other than that everything was great!”

“Shuttle at front door. ”

“The staff seems overworked and stressed.”

“Nice staff and very nice room”

“Posto comodo vicino all'aereporto, con servizio di bus navetta; possibilità di fare un bagno in piscina; colazione continentale più che discreta”

“A front receptionist was repeatedly rude to the customers she managed over the phone. She was argumentative and denigrated her customers on the phone….including me. She argued with how I made my reservation - a phone call to Hilton reservations- she stated was made through a third party. That sort of rudeness required a re-think of her people-facing role. She became frustrated, her voices was raised, argumentative and simply rude. Never should she have access to customers. ”

“just stay one night and everything was great”

“Best breakfasts I've had in a long time. We parked at 5th and Keo, worked out great! Room was clean, beds were comfortable, staff was very friendly and helpful. Kids enjoyed the pool!”

“Great staff and room”

“It was clean, but the room need a good update, all is old and dark. It is very good location, good breakfast and staff are nice.”

“New property. Clean, modern. Staff was friendly and helpful. Rooms are small, but we were only staying one night. It was quiet. We saw several deer in the adjacent field when we woke up! Breakfast was standard. I prefer more fresh fruit options. Overall a good stay.”