Hotel con piscina a Welshpool

“Lovely place but needs TLC. Been neglected somewhat. There was no toilet roll. There was 1 towel for 3 of us. Both beds needed fixing but Dan was good n came straight over n done them. Found 2 false nails in the cutlery draw. No welcome pack of tea, coffee etc. Christmas tree had 1 bauble on it. Just small stuff but collectively was a little off putting. Shame to have such a gorgeous property be neglected. Dan n his family are lovely though they love a bit of karaoke n made us feel most welcome...

“Staff was kind and replied promptly via whatsapp. The hardware of the apartment was good but software need to be improved. Staff was prepared the bed linen and towel for us but all with wrinkles seems not tidy and the size was not fit. No tissue at apartment and the heater was not functioned well, we need to ask for help but need a long time for attending us.”

“The hotel was exceptional , the rooms were amazing and the food was 5star . The only issue we have is the manner that the head or I presume the head of service in the breakfast restaurant spoke to her staff . She in our view needs to put on a course for man management. I have to say if we had been spoken too the way she addressed her staff we would have walked out . She was the only let down in the whole of the hotel . ”

“Stanza non troppo pulita.”