Hotel a West Falls

“Inn was overbooked, no rooms available upon arrival. The front desk didn’t even have my reservation on file. ”

“Ambiente démodé all’americana anche po’ kitsch con statua di cera e foto gigantografie del proprietario tra l’altro ancora in vita e presente in hotel. Camera accogliente e pulita, bagno posizionato a metà tra la camera e vero e proprio bagno, doccia con tendina. Colazione scardina ma visto che siamo in USA averla inclusa è già un vantaggio. Ristorante attiguo Russell’s ottima carne ”

“Clean quiet convenient”

“La struttura vicino al hotel con un servizio gratuito per Aereoporto. ”

“the hotel is a little outdated, the toilet kept clogging and we were told that the toilet has a “water saving” feature. We did not have enough toilet paper, we had to keep asking for it. The complementary breakfast was ok.”

“Good and comfortable stay. Staff was very good.”

“All was great, staff professional, property and room clean, very convenient location. The only disappointment was that there was no closet, no hangers, was told all the rooms were the same, unclear why-have never stayed in a place that had no area or ability to hang clothes. Otherwise all great.”

“Clean and comfortable. Very nice breakfast.”

“Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. ”

“Staff was courteous and helpful”

“The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

“Helpful, pleasant staff. Room was very clean but hallways and doors appear older”

“Good location ”

“Room needs update, friendly staff, breakfast ok”

“Room was ok. Towels in the room had staines on it. They don’t even provide the water bottles for rooms.”

“Rose helped at the gate, Rashid and Johnathan helped at the gate”

“Struttura a dieci minuti a piedi dall'aeroporto, ma a tre quarti d'ora di autobus da downtown, comunque la fermata è proprio di fronte all'hotel, personale gentile, colazione buona, stanze ottime”

“Functional but basic”