Hotel a West Monroe

“I have been coming to this casino since I was 18, and I’ve always had a pleasant time. So safe to say I was ecstatic to stay at the new hotel. The rooms were beautiful, and the staff were incredibly welcoming and kind. Would definitely stay again!”

“Everything about this property was perfect. The on-site restaurant bar was excellent. Food, drinks, staff were exceptional. Highly recommend. Would return in future.”

“Very nice and quiet. Rooms are very welcoming.”

“Under construction in which looks to be new ownership but they are doing a nice job refurbishing the place.”

“Room smelled like poop when we walked in. Coffee was amazing! Air conditioning stopped working in the middle of the night.”

“Yes”

“The place smells and room was damp. Ac was not letting the room get below 74.”

“Basic but clean and acceptably maintained, perfect for a night's sleep on a road trip”

“The maid doesn’t service your room if you stay for multiple days. I had to take my dirty towels to the front desk and get new towels, Cups and toilet paper. It’s only a couple minutes for a maid to do that but they don’t. Also the breakfast has no eggs or protein just carbs. Otherwise it was great!”

“I loved hot tub and pools. Bath robe and slippers were shortage.”

“Good: Nice area, easy to find, reasonably convenient location, helpful staff, great price, great parking, good diners nearby, good AC. BUT, room very musty, smelled of urine, very hot on arrival (AC off and window with holes in bent screen open), door jamb split as if it had previously been forced open, puddles in bathroom. I like simple, inexpensive, funky motels when I just need a place to sleep but this was smelly and seemed poorly maintained.”

“Very clean room. Breakfast was great. Kitchen accessibility was helpful.”

“Clean linens and towels, the office lady was very nice and brought us a baggie of ice. Plenty of parking”

“This was an older hotel, that was poorly taken cate of. Our door saw outside light. It was old and not a place I would stay again. The clerk was very plesant. It was near some restaurants, but nothing really great.”

“Clean, renovated. Staff helpful and kind. Could use a better breakfast.”

“It is a well-maintained, clean, pleasant hotel. I love that it has a shuttle service to and from the airport. That was a big draw. We had a 6 AM flight and the service started at 4 AM. One thing they don’t tell you if you are a choice member until afterwards, they waive the fee for the shuttle. At least one of the ways we only used it once. We had used a different hotel coming into Syracuse and had to use an Uber, which seemed to be very expensive for the short amount of time we needed it. The...

“Very clean very comfortable fair priced”