Hotel a West Point

“We booked a room with king size bed but got a room with two queen beds. Room was clean but disappointed we did not have king bed. We enjoyed the delicious breakfast, several choices.”

“Camera pulita, buon wifi, doccia ok. Letti comodi. TV ok. Colazione base forse da implementare con qualcosa di salato (bagel con formaggio). Personale gentile e cordiale”

“Excellent room, service and attention. Mattresses and the parking lot seem old and worn out, but not bad.”

“The staff was excellent. Little things like the pop machine and candy machine were broken. That's all”

“This is a well maintained property. The rooms are older, but are clean and comfortable. It is a good location to stay if you are going to Nauvoo.”

“Excellent.”

“This is not your typical hotel stay, so when I say everything was well maintained, service was good, etc, it accounts for the fact it is a very old home with some original or era appropriate things (such as old doornobs which my daughter commented on), and that it is a true B&B so it is their home and they have lives and it is not a standard hotel setting (they had a hair dryer, just not in every bathroom). When I arrived I called them as instructed as they were out, and they came back over in...

“We booked this property for a holiday weekend while visiting my father at his new home in nearby IL. I was a little concerned by some of the reviews but from the moment we arrived until the moment we checked out we were ABSOLUTELY impressed. Every single staff person that we encountered was pleasant and welcoming. They offered their assistance freely without making us feel like we were being a burden. The property itself was clean and updated. Our room was huge and comfortable. The beds and...

“Room was excellent and the bed very comfortable. Breakfast was prepared on the spot. The staff was gracious and friendly. Bent over backwards for us. A step into the past. ”

“The room we stayed in was great, but the other residents were a bit sketchy, it looked like a lot of folks were permanent residents. We felt bad for our hostess because she was just working there, and she was fantastically helpful.”

“This is one of the few chain hotels close to Nauvoo. After checking in, I decided I would’ve rather driven 3 hours south to get to St. Louis than stay close to Nauvoo at this hotel. It didn’t feel clean. It smelled of bleach and random fragrant smells that differed between rooms. The breakfast looked gross. There was pubic hair all over the floor in the bathroom. I’m not sure why the reviews are favorable. This isn’t much better than a super 8. The female night manager/worker talked so much...

“I don’t like to leave bad reviews but this was the dirtiest hotel I’ve ever stayed in. Whole room was damp. The bedding felt damp. Floor felt damp. Towels, too. Mold under the light shade. Dust on the outside of the shade. Mold in the bathroom fan. Mini fridge smelled like something died in there. A gross bloody stain on the side of the bedding (fitted sheet). Clogged shower drain. Ice bucket had something gross in it. Ice machine was out of order. A rotten apple in the fruit bowl for the...

“Double bed, no empties do not recommend”

“We stayed here overnight for 4th weekend. The property was very clean, staff was kind and welcoming. We have a dog and there are two places for restroom with doggie bags and a trash can! They even give you a door tag to let the cleaners know you have a dog. We also got welcome and departure water bottles, which was amazing after and before a day of travel. The hotel is attached to the casino and you can stay within the building to access it. We went for an hour or so and had a nice time! It was...

“Enjoyed my stay, it was peaceful”

“We had difficulty with the check-in process due to booking through Expedia. Couldn't find our reservation. Other than that everything was fine. ”

“Overall the experience was good. My only issues were that my window ended up facing another building. I didn't mind it too much so it wasn't a huge issue. Just a heads up for others that it may be a possibility. The other issue was that the exhaust in the bathroom runs non-stop. There is no switch to turn it off. It is not connected to the light switch. I only had contact with the staff 2 times. Once at check in, which they were very friendly. The 2nd I had to call to the front desk because...

“Check in process not so good — had to wait over 10 minutes for someone to show up that apparently was on the property in a different location. Breakfast not so good or appetizing.”