Hotel sulla neve a Westend

“Good”

“The only staff member I would like to commend is Carlo. He was the only one who provided genuinely helpful and welcoming service during our stay. The receptionist who checked us in was very unwelcoming and rushed. She informed us that we could request cleaning for our room, so the next morning at 8 AM (Sunday, August 2, 2026) we requested housekeeping before noon, as we were leaving for the day. When we returned at 8 PM, exhausted from a full day of activities, we found that the room had not...

“The bathroom has mold and the ceiling fan is super dusty. The aircon unit has dusty and noisy fan ran whole night and the window is very old and noisy car sounds all night and didn’t able to sleep at all.”

“Every thing good”

“Awesome place”

“Staff were accommodating. However, room smelled strongly of cigarette smoke, which was especially concerning because I was traveling with my baby. The blankets and bed sheets were dirty, and there was even a mosquito inside the room. Another issue was the lack of convenient power outlets. It was difficult to find accessible plugs for charging our phones and other devices. I also noticed that whenever I used the microwave, the lights would flicker, which made me concerned about the room's...