Hotel vicino a Westfield Manukau City Shopping Centre - Auckland

“They charged extra for parking which on booking it says it was free”

“It was a pity that because I put two names in the booking that they did not realise that the rooms were a block booking so we weren't able to be next to each other but that might have been on us. the furniture needs a little upgrading. Table was uneven and wobbly and a bit chipped the curtains had a small burn hole in them. Also they have beds for three people and they give you tea and coffee for three but not milk enough for you to make three coffees. Very noisy I found this time. I have...

“Great property near to shops restaurants, easy parking and very clean”

“Parking is extra.”

“Clean room, awesome staff, shopping center was close”

“Ordinary.”

“Easy parking. Alot nearby!”

“The receptionist was amazing!! Room was very basic, there was tee, coffee etc but no milk. Basin was not attached to the vanity. The heat elements were taped so to not turn them on, we didn’t need to use it however. Good tjo for tie price but the reception last was top notch especially the (Indian and I’m not being racist) lady when we checked out!”

“The sheet in my room was never changed the whole 5 nights I stayed at the hotel. I booked a single bedroom but was offered 2 rooms.”

“Thank you for the excellent service. The only disadvantage was the cleanliness outside the rooms in hallway and outsidd”

“Room was refurbished on the inside but the fit and finish was sub par - to the point where security was a concern for me. Most concerning was the flimsy thin ply patched over the main entrance door. The door between the lounge and bedroom wouldn’t shut due to bad fit / installation. Big gaps between the external sliding door and wall create drafts for wind and extra outside noise”

“Property is dated but everything was well presented and clean.”

“It’s a good apartment to stay for a couple of days but the location is not great. No shops/restaurants nearby. You definitely need a car. ”

“Room to park”

“We stayed at the hotel for a few hours before catching our next flight. The airport shuttle service was excellent quick, well-organized, and easy to find. The room, although small, was comfortable and suitable for a short stay. Unfortunately, we did notice some issues with cleanliness: there were traces of toothpaste and a few hairs in the bathroom, presumably from the previous guest. A bit more attention to cleaning, especially in the bathroom, would greatly improve the overall experience.”

“Un po' deluso dal trattamento molto distaccato e non orientato a tenere al centro dell'attenzione l'ospite... nessun upgrade proposto a differenza del cliente che ha fatto il check in a fianco a me, nessuna possibilità di accedere alla lounge per vedere gli aerei decollare e atterrare, nessun drink di benvenuto, inoltre la camera aveva un problema con lo scarico della doccia da cui risaliva rumore continuamente”

“Great stay!”