Hotel a Willow Island

“I have no idea how this hotel has such a good rating. So misleading. I’m driving cross country and am exhausted from a 15 hr drive. I check Expedia and think okay this is a good one at a fair price. I get to my room, walk in and get hit with a mildew smell. The sheets on the bed were moist and the towels in the bathroom the same, moist towels. Totally disgusting. The shampoo in the bathroom they provide has enough in it for one shower. Found a large bug crawling on my wall. To top of this...

“It is understandable that the place appears run down the building has been around since the first Bush administration. with that said, I think the staff has done a great job with the canvas they have been given to paint on. they were very helpful. the room itself had a funky smell to it immediately that I never got used to and the shades are old and do not block out the sun early in the morning from an eastern facing room.”

“The floor felt weird, like wet maybe? Otherwise fine”

“The hotel offers a good value for the price”

“Hotel pulito e confortevole. Nella media . Ero di passaggio e per una notte visto il prezzo e' un buon affre.”

“Very clean rooms. Staff was difficult to deal with”

“Overall it was good. Needs some attention but seen worse”

“The room was cooled as I came, that's good. The light in the room was good. The linens were just fake-made by the room cleaner. That's a no-go. But the woman at the counter was helpful, gave me fresh linen and I have put them on the bed by myself. In such a case, if there is support and a solution by the desk-manager, that's not so bad as it sounds. Some quality control needed here.”