Hotel vicino a Willow Ridge Farm - Putnam Valley

“We checked in on a very busy weekend. Rates were double normal because of the big event nearby. On Day 1 of our weekend thet had run out of coffee beans for coffee. A big loss for breakfast! The response was, More should be here Tuesday. We have Decaf. This continued the weekend and finally Monday they had beans as we checked out. If you are charging a premium rate, you should provide premium service. Someone could have gone to the grocery story a mile away na d bought beans! I was...

“Sparkling clean. Helpful and friendly staff.”

“We had a great stay! We traveled for a wedding and the staff was great. We also enjoyed the bar and atmosphere after the wedding!”

“Young man I totally forgot his name but I think he’s around 19 years old, checked us in 3rd July late midday with my wife. He’s told us all the restaurants nearby and all the info we needed. Thanks you made us feel welcome ! -Anthony & jenn”

“The room was very clean and comfortable. The only thing for me was that we faced east and had only a sheer curtain...could not black out the room bc the curtains were not built to close all the way. Breakfast was plentiful with eggs, yogurt, oatmeal, breads, waffles and more! The whole place was kept very clean. I highly recommend this place. ”

“Clean room”

“Friendly atmosphere and staff. Lots to see and do! A bit outdated so must be ok with a outdoorsy/rustic feel.”

“Do yourself a favor and never book this property. our experience was a complete disaster. Upon arrival, the entryway and back doors were blocked by people sitting in chairs and smoking. There were no luggage carts, so we had to use a shopping cart to haul our bags inside. The front desk was useless, they never answered the phones, and our keycards kept deactivating. To top it off, the elevator went completely out of service. ​The room was vile. It smelled heavily of mold, and the AC unit made...

“This could be a nice quiet motel if they cleaned it up,having mouse traps and ant traps in the room along with no garbage can ,sheets for curtains and no drinking cups didn’t sit well. The bed had 2 flat pillows and had to drive out for coffee. The only nice thing was the bed was clean at least.”

“Dd”

“The AC unit in room 315 makes a horrible noise. All night long. Could not sleep. Otherwise, very nice room quiet hallways and great breakfast.”

“Nulla di speciale ma pulito, a fianco un ottimo ristorante messicano”

“This is one of the best places I have stayed at coming to visit my sons at West Point. Clean, the breakfast is excellent and staff are so welcoming. Highly recommend this hotel.”

“Great stay. Would stay again and definitely recommend.”

“Good family hotel, with big rooms and kitchen. the breakfast is very basic and the wifi is very good and stable. the gym is also very nice and well equipped. unfortunately the staff is not changing towels and replanishing the water daily, so you have to bring your own from the room. the pool is small but very well maintained and clean. there is no housekeeping. you have to spend your own time cleaning the bathrooms, changing towels, removing garbage.....”

“Amazing stay...and once the renovations are complete, it will be even 10 times better...blessings to the whole staff 👏 🙏❤️ you guys are awesome! Thank you for always accommodating and great customer service every time I arrive!”

“they were apparently overbooked that left us stranded. an hour prior to our arrival, they sent us a message stating they are confirming our reservation. now, even with expedia’s help, they still haven’t released authorization for the refund.”

“Breakfast items were good except they kept running out of stuff and were slow to replenish. Staff did not speak English so was hard to communicate.”

“I didn't like that the mattress was very old with springs and uncomfortable. The bed sheets looked worn out, rough, itchy and a stall smell on the sheets. Everything was very old. The only thing new and nice was the bathroom. I could hear the the other persons talk, sounds, doors, thin walls. I asked about the pool that its advertised, I was told that there hasn't been a pool for 3 years now. That they have not been able to take down the old ones. What I liked was the view and that they offered...