Ville a Winter Haven

“Shannelle was extremely responsive, informative and friendly. Very nice accomodations. Pleasant stay. ”

“Really enjoyed the house which was perfect for our family of nine people. The pool was really enjoyed by the kids and everyone had plenty of room to spread out for privacy. Only issues we had were a few blinds that need to be replaced and the tub in the master suite was not clean.”

“We had an excellent stay at this property. Everything was very clean, well-maintained, and exactly as described. The resort itself is great, with a very comfortable and enjoyable atmosphere. A couple of small improvements could make the experience even better: providing more toilet paper, especially for larger groups, and including propane for the BBQ grill would be a nice added touch. Overall, we had a great experience and would definitely recommend this property to others.”

“Great communication. Nice pool and hot tub area.”

“BED BUGS!!!We arrived at 6 PM with our four children, and by 9 PM discovered a bedroom crawling with bed bugs, many clearly visible. We immediately left for our safety, abandoning belongings to avoid bringing them with us.We spent hours until 2 AM driving around with four exhausted kids while trying to find another place to stay. The host was completely unhelpful and unresponsive.This was a nightmare and absolutely unacceptable.”

“Rooms were real clean and the host were great, amazing communication.”