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02 99953852Beau-Rivage si trova a Zermatt e vanta una posizione strategica vicino a una stazione ferroviaria. Cabinovia Zermatt-Furi e Cimitero degli alpinisti sono due dei più importanti punti di riferimento della zona. E per chi ama le attività, è d'obbligo una tappa a Matterhorn Ski Paradise e Stazione sciistica di Sunnegga.
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Meraviglioso
Ottima l'ubicazione dell'hotel, come il rapporto qualita'prezzo. Il personale e' stato gentilissimo perfetta la pulizia.
The staff were friendly, the rooms were clean and comfortable, and the town was beautiful. We were only there for one night, but we slept well with the sound of the stream running by, and then had a very good breakfast in the morning with a stunning view of the Matterhorn. We stayed in August, but whether summer or winter, I would definitely stay here again.
The staff!!! The location! Stay here (or don't so it's not too busy when I come back!). Seriously, the genuine kindness of all of the staff made it feel like you were staying at a friend's place. From recommendations, to kind chats, warm hellos and turn down service with chocolates .... Amazing. The location and features of the hotel made it a premiere spot to stay. Thank you Beau Rivage for a delightful stay in Zermatt. Our fave on our Switzerland trip:)
Bad experience, and the lesson here is if a room is non-refundable, it’s likely because they know you are going to WANT a refund. This hotel looked nice enough online, but when I arrived, I was given one of the only rooms – 1st floor - directly facing very loud construction taking place over the river. Having no interest in staying I asked to be allowed to check out and not charged - it was only noon, by the way. The owner refused, and insultingly insisted the noise wasn’t a problem. I called Expedia – they could hear the hammering and drills over phone and agreed I should be allowed a refund and tried to call the hotel. Not surprisingly – no answer. They had me to go down to the front desk with my phone to speak with the owner who again refused the refund. I realize it is not the hotel’s fault that this construction is going on, but considering there is just the one room directly facing this and they likely don’t have multiple requests, the ethical and DECENT thing to do would have been simply allow me to leave without a charge. It should be a law that hotels inform guests BEFORE they book a non-refundable room if the room is not as appears on the website, and instead faces something like loud construction. Finally, since this hotel is clearly not up front about things, guests should also know that the rooms that don’t’ face the Matterhorn (except the side one overlooking the construction) directly face a large cemetery – and I’m guessing those rooms are also non-refundable.