Everything about this hotel was superb. The hotel picked us up from the train station in their electric van, so even the arrival to the hotel was perfect. We checked in with the most welcoming woman, Silke I believe, who showed us our rooms, gave us dinner recommendations, hiking recommendations and happily answered all our questions. Upon getting into our room we immediately it was so welcoming, plush bedding and towels, extremely clean, but really best of all, was the patron with a prime view of the church and the Matterhorn. I didn’t need to leave the porch! Shower was new and worked well. The room was beyond anything we’d experienced yet in Switzerland. Breakfast the next morning was up to par with the rest of the experience. There was a great spread of breads, jams, fruit, and they also offered hot items like eggs and cappuccinos. Even had a candy stash for hike fueling! Location of the hotel was perfect, an easy walk to everything. We had to check out before leaving Zermatt, so they watched our luggage, and offered use of their spa after hiking if we wished. If I return to Zermatt, without hesitation I’d return to this hotel.