Resort a Zona Dorado

“Ideal para familias”

“La recepción muy poco participativa, lenta y de mala gana. Lo demás, todo bien”

“The hotel is clean and the facilities are good, but the front desk staff were not friendly at all; the internet went out, and when we reported it, the attitude was basically, "We know—just wait for it to come back." The security guard—a heavyset gentleman—was the one who showed us to our room and explained everything very kindly. Among the valet parking staff, one young man (I think his name was Erving) was very polite, though the others were nothing like that. The cleaning lady was very...