Hotel vicino a 1859 Jail Marshal's Home and Museum - Kansas City

“Staff was great and we loved the room. We will be coming back to stay again. ”

“Great breakfast! ”

“My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. ”

“Linens stained, perhaps soiled (mainly top covers). Place is showing some wear. Sheets a bit rough, but probably provide some exfoliation. Not much available for breakfast, but you are in luck if an oatmeal packet and an apple would do. Parking convenient. Not a place for lite sleepers, overlooks the highway and quite close. Mattress acceptable. Also, if a sign is on the desk saying, “Assisting another guest, back in 10, call —- in an emergency”, call immediately. After a 15 minute wait,...

“Good”

“The rooms were very clean & nice. We had a problem with the toilet. It would not flush so we had to use lobby bathroom. The staff was very nice.”

“My bathtub was still dirty. The toilet barely flushed and I didn't have any light bulbs in my lamp. It did get taken care of. I think house keeping should check those things ”

“From the moment the lady at the desk charged me an additional “cash only” charge, on top of what Expedia charged, I had red flags pop up. I will not be staying at this place again. ”

“Great customer service will McLean and nice”

“Booked on expedia, double booked our room I had booked, TV didn't work, free breakfast is essentially false advirtisement, water pressure was awful, no coffee in the room. ”

“The pool was pretty nice. The Personnel is the problem. Do not have a clean culture, nor a service culture, no towels in the pool area, the Hotel was dirty in the open areas, hallways. Our room had a pretty bad mattress and no response to change it. We stayed 3 nights and no resolution. The Hotel Asset is pretty good, but the staff in front desk... always in their phones,and hanging around...”

“Around a good place to stay”

“If you are desperate and need a room for the night then this could be the place for you. The hotel is very dirty. You can see the filth in the shower, toilet seat. I had to got to the store and clean my room. The tv remote head sticky. Who knows when or if the bed sheets were changed. I had to use my sweater for a pillow. They serve breakfast but I didn’t eat it. ”

“I would not recommend this property”

“Non-smoking room smelled of smoke. Didn't feel safe. Uber driver that dropped me off and picked me up (separate drivers) both said the hotel had a bad reputation in the area”

“Very clean and well maintained property ”