Hotel vicino a Arbutus Memorial Park - Baltimora

“The rooms were very outdated and dirty. The floor was unleveled and very nasty. The bed linen has spots on it. The bathroom floor had red stains all over the floor. The shower had mold around the tub and the toilet wasn't clean.”

“The room was not cleaned. One of the beds had stain on it and the sheets were wrinkles as someone slept on it. Told the front desk at 10 PM, they came up replaced sheets and pillow cases at 10:30 PM after call them again. No apologies from the front desk or hotel manager. When I complained , they waived the parking fee 10 dollars. They treated the complaint as no big deal. Called expedia and complained for the compensation, and waiting for compensation confirmation.”

“The bathroom was not properly ventilated and the reception staff was not welcoming.”

“not going back there again”

“The staff was friendly. The room was clean and comfortable. It was close to the airport with shuttle service.”

“The staff, room, bed, and cleanliness were absolutely top-notch. However, the breakfast experience was just okay and a bit chaotic. The atmosphere was loud, with one guest sitting next to us on a speakerphone call for his entire meal, and another family allowing their child to run wild while repeatedly saying 'no.' A little more enforcement of common courtesy would make breakfast much more enjoyable.”

“Everything was great and quiet floor”

“There wasn't anything I didn't like. What I did like, and what really stood out for me was the front desk receptionist, and the manager. They were very helpful, very attentive and responsive to any request I made, any question I had, and they were very friendly. Therefore, I have no complaints about Doubletree Hotel, and I would definitely stay there in the future.”

“Lobby seating shares sofas were stained. Breakfast area need attendants to keep the counters clean. No Fritos granola for yogurt. No oatmeal. Desk clerks were very nice. My room was clean but they didn’t have complimentary water in the room. I had to ask the desk clerk for the complimentary water.”

“Large clean room with entire kitchen: stove, dishwasher, microwave, big refridgerator. Very helpful staff and free shuttle to and from airport. Loved the pool and fitness center.”

“Wonderful parking spots and friendly staff.”

“Stayed for a cheer competition did the job and was a clean hotel and a newer establishment .”

“Room smelled like stale cigarettes. Looked run down and old. My bathroom had zero amenities. No soap , not even hand soap. Bed was hard as a rock. Definitely wouldn’t recommend”

“Clean room”

“Just about everything went wrong. From a problem with the reservation to a toilet that did not flush and an initial room assignment for a room that had not been cleaned.”

“Staff were very friendly & helpful.”

“Great stay. Pet friendly. We will be back.”

“We booked for 3 nights. The first room we stayed in had a terrible cigarette smell and the bathroom door was jammed. There spider webs on the ceiling. We requested the move room the second night. The 2nd room was a tad bit better, however the linen had stains on it. On the positive side, the staffs here were really friendly. My aunt lost her passport and ID. The first staff I spoke with on the phone went and look in the lost and found right away after knowing that our flight is in an hour....