Hotel con casinò a Arnold

“We did not receive the service we paid for. There is no 24/7 front desk as advertised. During the whole of our one night stay we did not see a single member of staff. On arrival, we communicated with a man via the doorbell and were told a code to open the door and then another code to retrieve our keys from a cupboard. There were no towels in our room, we had to request these via the doorbell. There was no bottled water as advertised. The room was not very clean - there were cobwebs on the wall,...

“Lovely, quiet, hotel in a residential area very close to the River Trent. Ample free parking, although the staff will need a note of your vehicle registration. Our superior king size room was fresh, modern and spotlessly clean. The bed was very comfortable. There is an in room kettle, tea, coffee etc as well as a coffee machine with pods Although we were only there for one night there was plenty of space in the wardrobe and there were also lots of hangers - which makes a refreshing change....

“Great location, room was comfortable”

“Needs renovations. Tiles falling off the bathroom, rusty soap dish, windows that don't stay open”

“Great breakfast, friendly welcoming proprietor.”

“The flat was a good size the reason for the poor review was there was no hot water. It was late 11pm but I had just travelled from London so was late to the property. ”

“It’s faded charm and wonderful, a great stop between London and Yorkshire, rooms not huge but fine for one night. Staff & bar too notch. We’ll definitely stay here again on our way north.”