Resort e hotel con spa a Nottingham

“​I am writing to formally lodge a complaint regarding our stay from May 15th to 17th, 2026. What was meant to be a relaxing family retreat resulted in severe distress, unacceptable hygiene failures, and unexpected financial costs. ​Upon a late check-in on Friday, our room was infested with moths and insects crawling on the carpet. The reception staff were incredibly helpful and professional, doing their absolute best to reassign us to the 7th floor. Disappointingly, this second room suffered...

“We were really impressed by the hotel and our accommodation zI would like to compliment the staff on their appearance and impeccable manners I would definitely recommend your hotel to anyone else Kind Regards Val Fletcher xx”

“Breakfast was good and the room comfortable. We were however in an upstairs annex and the room was incredibly noisy overnight (boiler?). Didn't get much sleep”

“Ristorante ottimo. Colazione varia e buona. Ambiente raffinato.”

“breakfast is excellent, also staff are very well trained.”

“My 3 daughters and I stayed one night here on a road trip. We had a suite which was not connected to the main hotel but in a quaint, hidden lot. The area was well lit and felt safe enough. The single beds were a bit uncomfortable with a hard bar across the center. The bathrooms were nice and clean with nice a shower and large tub. Check-in was quick and easy, and the desk staff were friendly. My only complaint was that the website states there is on-site laundry facilities but we were told that...