Hotel vicino a Asian American Resource Center - Austin

“ Pulito, accogliente, personale molto carino”

“Newly renovated, well designed and clean rooms. But the staff needs to be trained on hospitality. Also, the breakfast was a joke - charging $15 for it added insult to injury.”

“Room was not ready over an hour past the check in time”

“Didn’t even get to check in.. very rude . The front desk would not check me in due to me calling ahead to see if they accepted emotional support animals due to my daughter needing !!! They were out of control and not wanting to even let us speak to the manager !!!! Never stay there it’s like they wouldn’t accept people with disabilities”

“The room was not clean,the carpet was dirty,food,dirt was all over the floor. Tv was not picking up the channels. Didn't understand why I had to pay to park at the hotel. Why I had to pay for a breakfast that was supposed to come with the room. The breakfast was put together well,cereal no milk,hard boilied eggs,no meat. Just a mess”

“Entire property was dirty and un maintained. Outdoor signs torn and falling down. Carpets from hallways to room were all ripped and stained. Pool and spa were drained and appear to have not been used in a very long time. Business center has been emptied of any business equipment (computers, printers, etc) and is being used to store “wet floor” signs. Breakfast “buffet” consisted of pop-tarts that the staff had cut into small pieces, an open loaf of bread next to a toaster and a small...

“It was a very nice stay”

“El cuarto tenía humedad el refrigerador tenía comida de otras personas y detrás de la cama estaba bien sucio”

“Just stay away! Look forward for an other hotel. D'ont book here”

“The interior and exterior photos shown on the site are AI. The exterior looks nothing like shown in photos. The room was filthy. Paint was peeling, mirror was cracked, moldy shower and the lock to the adjoining room did not lock. I demanded a refund. I would’ve slept in my car if I’d had to. It was awful.”