Hotel a Awach

“Incredibly accommodating staff. They went above and beyond to make us happy 😁”

“Receception was very decent. ”

“Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The...

“The staff was great!!! The rooms were clean and the breakfast was phenomenal!!! The kitchen staff were great as well, they really took care of us. ”

“We had a wonderful stay here - an oasis of calm in the hustle and bustle of central Kisumu. The rooms were clean and of a much higher standard than most other hotels in the area. ”

“Nice environment with clean rooms and a hot shower. Friendly staff. Food prep was a little slow but the food was good. Enjoyed the stay. ”

“Outstanding staff, extremely friendly and helpful”

“Nice location ”

“Internet provision was very weak and unstable Promises to fix the problem were many but never happened.”

“That property should not be in the listings your bookings are so filthy i regret ever doing a booking with you”

“Clean room, great staff”

“Great location ”

“Very nice service from reception”

“Very friendly staff and clean rooms. The only setback is the bathroom which is toilet and shower combo. The instant shower is also not easy to get used to.”

“This place was definitely not as advertised, it is not family friendly or safe for a foriegner, AND all you have to do is ask any local, i wouldnt stay and they would not give a refund, but if Hotels.com continues to advertise them falsely I will have not only the BBB .. I did take my family to a more reputable place across town”

“Very good position and property in the green with a view on the city and the lake. Staff is very kind. Room are spacious and clean. They need to improve the restaurant service, most of the plates in the menu are not available and due to the distance from town, there aren't any other facilities for eating nearby.”

“It is medium quality hotel. But for that money, it is good choice, in Kisumu town. ”