Ville in Bosnia ed Erzegovina

“We had to wait for an hour after agreed upon check-in time to get our key, we could not reach the host, the apartment was dirty, we had no warm water and on one occasion no water at all. Though the apartment is in a good location, it is right next to the tramway, which is very noisy and causes the entire apartment to shake every five minutes. All in all, a terrible experience.”

“Supper”

“From my experience, villas don’t often match up to the glossy photos online – but Stone Villa really did. What you see in the pictures is exactly what you get. The place was spot on, and the views were amazing.Communication was brilliant, both before we arrived and while we were there. We had a problem with the pool heating on the first day (a Sunday), and it was sorted the very next morning.The welcome pack with wine was a lovely touch, and the fact it included vegan bits was really thoughtful...

“We had a very amazing time at your home. It was everything they advertized and more. We were greeted by the nicest staff we have ever had the priviledge of working with. They brought fresh fruits vegetables and honey from local farms. The Fridge was stocked with so many items that we had no need to leave on our first night there, which was especially nice after such a long day of travel. An espresso machine with enough beans for our whole stay was perfect for us as coffee lovers. The dishware...

“Es war ganz ganz schlimm. Wir sind 1200 km gefahren sind vor Ort gewesen und dieses Haus existiert nicht. Wir haben Fewo paarmal angerufen, und um Hilfe gebeten, aber es kam null Hilfe. Wir standen auf der Straße. 2 Erwachsenen und 3 Kinder. Meine Frau mit einer Schwerbehinderung. Da wir in Bosnien keinen Handyempfang hatten, sind wir nach Kroatien zurückgefahren um mit der Fewo zu kommunizieren. Wir wurden einfach im Regen stehen gelassen. Die Kinder und die Frau am weinen. Für uns gab es...

“The overall experience was very good. The only thing we were not expecting was no sope or shampoo or that kind of amenities. The property is far away from any store or restaurant.”

“We had a wonderful holiday with seven people. The view is absolutely stunning. Communication with the host and the on-site manager was always smooth and easy. The staff was friendly at all times.The nearby city of Dubrovnik can be reached quickly by rental car. However, you should allow some extra time for the border crossings between Bosnia and Croatia, as there can be delays.The villa itself was well equipped, but a few things definitely need to be updated. Most importantly, the stove, which...