Hotel vicino a Breckenridge Plaza Shopping Center - Louisville

“Staff were friendly. They were experiencing some plumbing issues and had to deal with a shortage of rooms. ”

“very bad service”

“Yes it was. Staff wasn’t always around to assist. ”

“Very nice clean place ”

“Breakfast was great and staff was extremely helpful. ”

“Food is great- get hot Breakfast & Dinner. Can get a little crowded at pool but was overall nice stay. First night room was awesome. Second night next room was not cleaned well, but everything else was great. ”

“We had breakfast on property and would do it again. The staff, amazing. The food, amazing! They made omelets to order, had fresh fruit and as we are from the south we thought it cute they called grits and cheese a breakfast special. ”

“Staff very helpful and pleasant ”

“Near the conference center and the airport, great position, new and clean”

“Didn't do either”

“Parking was easy. Check in was smooth. Cleanliness wasn’t up to my standards. Dust everywhere and hair. The fridge has leftover beer from another guest in it that hadn’t been cleaned out. Would not stay here again. ”

“I've stayed at Hyatts for many years. This is the first time I was charged $10 on top of the room fee. The location was in Louisville not in a busy area at all. When we checked in they asked if I planned to park at the hotel. Where else would I park? The hotel itself was very outdated. The light next to the bed was do old it was nearly impossible to turn it to get it to come on. There are no usb plugs next to the bed. There was a tin of light coming in the room from under the door. ...

“Staff were not friendly and rooms need to be updated. The pullout bed was so hard I thought I was sleeping on the floor. ”

“Clean room good staff”

“All was great ”

“Clean room friendly staff”

“yes”

“There for a 3 day stay - only had room service first morning and then only bathroom!”

“We didn’t get the room we booked. Instead a smaller room. No discount. Room had toddler food under beds. Booked for 4 people but towels set up for 3. Had to go ask for extra. Remote had dead batteries. Had to go again to ask to replace. No extra blanket. Breakfast was terrible. Powder tasteless eggs. Greasy sausages with who knows what inside. Waffle mix that tasted like sugar and nothing else. Spray for waffles iron with no oil, instead silicon!! No maple syrup, only high fructose corn syrup....

“The rooms were very clean. Comfortable beds. Breakfast was good.”