Hotel vicino a Brough Park Leisure Centre - Leek

“Per il costo che richiedono hotel non é all' altezza. Servizi e colazione appena sufficienti. Non ti puliscono la camera”

“Comodissima posizione Personale reception gentilissimo”

“I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process”

“The bed and the linen were clean. The whole property is run down and needs updating, it’s all very tired. The bathroom could be so much cleaner if someone cared enough to remove the limescale build up and graffiti.”

“Place smelled horrible. Bedsheets were stained. Mold all over the shared bathroom. I found a pair of used underwear beneath my mattress. The place had not been vacuumed in ages. Very shocked Expedia would allow a place like this to remain on their website. ”

“Apart from me having to contact them and the stress of getting and returning the keys place and staying were great and hoatwas excellent at sorting it out just process and key access needs to be improved”

“Terrible communication and not clean at all ”

“Not so clean. Staff ok but one over charged me 3 quids for food, drinks, no reason given. Very noisy housekeeping, they bang doors, chat and play loud music outside your rooms. ”

“Absolutely avoid at all costs - hubby and children were left without any place to stay when hosts lost booking”

“Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in...

“Property was clean. Not as stated entire property. Shared facilities. Bathroom via the kitchen on ground floor had child. Did not feel we could relax here as thought we had entire apartment. Outside next to little shop. Traffic island outside meant couldnt park outside and single line. Area around property made us feel unsafe- wasnt the best.”

“Filty from the entrance to the kitchen and toilet. I coukd not have a shower or use the kitchen. The room is fine. The advert says private bathroom but it was shared. I had to go downstairs to the back of the kitchen to get to the toilet. Wont come back. ”

“Friendly staff, room fantastic, very clean comfortable, nice shower room excellent views, great meals staff very good nothing to much, fantastic breakfast great selection of products. Fantastic hot tubs right temperature very relaxing. Fantastic value for money. I will ne definitely back.”

“The hotel is going through updating, the swimming pool was ok, the room was very dated, the bath panel was broken but all we wanted was a bed for 1 night. When we left one if the updated rooms was open and I must say they looked beautiful. When this hotel is finished I'm quite sure it will be of good standard.”