4/10 Scarso
Danielle
2 ago 2025
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
An inquiry about the space was sent two days before check-in. It was never acknowledged.
Check-in information as sent included the keypad code to the room, but not the building. I was left stranded outside in a back alley in downtown Calgary until a resident took pity on me and let me in.
Once in, a quick room check showed bits of food left in the microwave and a sticky table (after I'd set my purse on it).
There were crumbs IN the bed and fresh stains on the sheets. When I asked the host for clean sheets at 4:15pm, host chose instead to defend his housekeeping staff (even after seeing the photo) and dithered back and forth until nearly 10:00pm, at which point he said it was too late and he'd send fresh sheets in the morning. 09:45am, two sets of twin/standard sheets arrived for a double bed.
I used the emergency blanket from my vehicle for the remaining three nights of my stay.
It's not fancy, I knew it was a little rough around the edges, but I'm stunned by the lack of professionalism and hygiene.
Danielle
Soggiorno di 4 notti a luglio 2025