Hotel a Carlyss

“The rooms were clean, the food was great. All the staff was very polite. The casino was actually larger than I thought. Didn't win any jackpots, but overall I had fun. I definitely will be coming back.”

“I like.”

“Swim up Bar was nice”

“Room was always cleaned for the day, towels restocked! Parking was not the best. Wasn’t much of a choice for breakfast especially with a kid with. Other than that stay was good.”

“One of the exit doors didn't open, no water in the pool and the elevator make noise when you come down scared my wife. Understand they had we're going on in the hotel to make it better.”

“This hotel need some TLC as far as the genral updates. Interior and with hvac.”

“This hotel was nice, clean and the staff was very friendly BUT the only bad thing was the shower. It sprinkled, droplets of water was coming out. I managed to get my body wash which took a long time to get the soap off. That definitely needs to be fixed.”

“The staff was very helpful and professional from check in to check out.”

“friendly staff, clean room, will return.”

“Breakfast selection has to be better. Really enjoyed our stay but the breakfast wasn't very appealing.”

“I truly enjoyed my stay. The location was perfect. It was close to the Mall and the Civic Center. I only stayed one night but the staff really made an impression on me. The front desk clerk, Chautona McZeal was Awesome! She was very kind and helpful. You would never guess that it was her 1st day on the job. My room was prepared by Mattie and she did a great job. She even met me in the parking lot to make sure that everything was OK with the room. Excellent Customer Service!”

“Friendly personnel”

“I would NOT recommend this property! Although one employee (young lady) was polite and helpful, the young man working the desk on Saturday morning was rude and inconsiderate. The room was not clean (e.g., dirty kitchen and not dusted kitchen table or nightstands; bathroom was okay). The hallways, elevator, and stairwells reeked of weed. ”

“Everything was perfect.”

“Was clean but online showed they have vending machines but they did not”

“The hotel was average. The bed was comfortable, room spacious, clean. Minimum furniture, not a lot of counter space. The pool was on the smaller size. It said breakfast buffet, but it was more like a Continental. No eggs, or meat.”

“This place was extremely disappointing. The towels had a foul odor, the toilet was broken, the tub didn’t drain, the fridge was leaking, none of the ice machines worked, and the breakfast was unsanitary and tasted awful. This used to be my go‑to spot, but never again.”

“There was a very strong smell from a diffuser. It was meant to be good but it was too strong!”