Resort e hotel con spa a Carolina

“Molto bene per una notte prima del volo. Decisamente da migliorare il wifi nelle camere. Colazione molto basica con poca scelta . Parcheggio libero. Stanze nuove e pulite. ”

“Customer service was horrible”

“I'll start with positives: room was cleaned every day. Food at the restaurants was good. The cleanliness of the pool and surrounding area was definitely a big issue. We got to the hotel and Thursday night and Friday pool was very clean but after that it wasn't touched. By Monday you had plastic cups sunk at the bottom of the pool, lots of sand, napkins floating etc. I brought it up on Saturday to the staff with the hopes that they would clean it but we left the property without anyone touching...

“Beautiful and nostalgic location. Very Frank Sinatra like. Established in 1958 and parts of the room were in need of repair and showed it. No water in San Juan impacted the pool. Pool staff was great; however, towels and chair covers were stained.Not what I expected from this hotel. Staff was notvthe friendliest in many cases, especially when checking in, felt like we were bothering when asking for service. This seemed to be the case throughput the libby and bars. Ckeaning crew and the...

“I loved staying at the fairmont, they had complimentary items with our villa and a very comfy bed! Would absolutely stay again”

“Everything was perfect!! Thank you for taking care of me during my stay!”

“The place is beautiful but the room are tiny and it smells like mold the smell of damp was really bad and they dont offer no breakfast like it said in the advertisement .”