Hotel vicino a Carolina Theatre - Raleigh

“Close to stadium”

“.”

“Our room did not receive housekeeping services during our stay. We had to request more linens due to this and they were never brought to us. Luckily, we found a housekeeper in the hallway and got the towels and washcloths that we needed.”

“Good location near campus of Duke University”

“My one star rating has nothing to do with the staff or quality of room. Charging a guest $10 a night just to park in basically a public lot. They didn't even take my vehicle info. This is a money grab and will end up costing this location valuable customers. I have stayed at this specific location for over 7 years when our family member was hospitalized at Duke Hospital. I hate to change, but this is just totally unacceptable….i demand reasonable value for where I spend my money! Hope they...

“All staff were extremely wonderful Stan the man was the best”

“Mi sono ritrovato una stanza tipo Motel dei film americani degli anni ‘60 e per di più’ a livello piscina e attaccati agli ombrelloni e sedia a sdraio. Quando ho chiesto di cambiare stanza mi hanno detto che io avevo prenotato una stanza “ vista piscina “. Ho fatto notare che vista piscina e’ diverso da una stanza a “ piano “ piscina. Per parlare con il manager ho atteso più’ di mezz’ora perché’ era….in bagno .. Inutile dire che non ho trovato alcuna volontà’ di risolvere la questione. Poi...

“Rob on the evening shift at the front desk was amazing. Your hotel is lucky to have someone with that level of customer service. We will return if we are back in the area because of how well the staff and Rob was for us.”

“It is a really beautiful hotel and the room was well-appointed, but it is in serious need of a refresh, and it wasn't the room we booked. We got in very late, and the situation was handled satisfactorily by the next morning, but there was no explanation of how our reserved room ended up given to someone else. The bigger issue I saw was that things just need to be redone. Multiple people in our party had trouble with the tv remotes, because they were so worn the buttons didn't work. One of the...

“Rented the king suite and had a lovely view of the woods. Spacious room and was comfy.”

“Great stay for a business trip”

“Great short stay there. I got in late and the front desk agent, Sherise, checked me in quickly. She also gave me a great late dinner recommendation. The property was quiet and I felt safe.”

“Great stay .”

“TV service and phone was down for hours. They do not offer continental breakfast. Not a good experience.”

“Breakfast was good.”

“Clean and great customer service”

“Clean and staff very nice”

“I did not receive the room that I booked”