Hotel vicino a Centro commerciale di Southpark - Richmond

“Excellent service and location”

“Room is large with a big sitting area. Place is clean. Free breakfast is a bonus. ”

“Great stay for me and my wife ”

“Bed was really comfortable. ”

“Hotel looks bad from outside. Walked in and it smells like stale cigarettes and weed. Front desk was nice and was not rude , so that was a plus. In room , the smell of old musty air lingering was not so nice. Loud music from some neighboring room. Don’t even take my shoes off and decided this wasn’t worth the risk. Also, the people hanging out in the parking lot didn’t make me want to leave my car outside. Lesson learned, don’t book a room because it’s cheaper than others. Ended up getting a...

“I reserved a room for 3 days. I got a call from Anna while on my way to hotel concerning my reservation. Anna told me that they had to cancel my reservation for the first night cause they didn’t have any rooms available that were clean. Couldn’t help with anything cause their housekeeper left work early. Anna said that she would make sure that I wasn’t charged for nothing. I traveled 4 1/2 hours in one direction. I just got word that my father has less than 2 months to live. I will never stay at...

“To all avoid this Hotel at all cost. Pay $10 cash for a towel deposit. Room was unclean broken everything when you turn around. Stains everywhere, you look up and the bathroom fan is falling out. Kids in the hallway blocking you to go down the stairs. Front desk clerk dressed in dirty clothes and didn't know how to check in customers. Boxes off snacks from Costco all around her. Disrespectful all around. For your safety stay away. ”

“Lovely old well cared for ”

“Our room was very spacious and for the most part clean. The hotel could use a few updates to the cabinets and furnishings. However, it was okay considering the price. The neighborhood felt safe and was convenient to the interstate. The breakfast was mediocre. ”

“Staff were very friendly.”

“Door would not properly lock, had to ask to move to a different room. Rooms had an odor ”

“Desk clerk was extremely helpful. ”

“My stay was disappointing. I had to wait until 4 PM to check in because my room wasn’t cleaned. The hotel seems to cater mostly to blue-collar workers, with many work trucks in the parking lot. One major issue is that rooms are only cleaned once a week, which was not disclosed when booking. This should be clearly stated so guests know ahead of time. The internet is very poor, especially if you need it for work, and the front desk said there was nothing they could do. Overall, the hotel did not...

“We checked in and pulled around to the side entrance where we where instructed to go and the outside door would not open with our card so we had to walk around to the front to get to the room. Go up to the room and the hallway and room were under construction with no power in the room, go back to the desk and they assign us to another room. We go to this room and cannot get in the door. It will not unlock. Go back to the front desk and the lady says the lock battery may be dead and she had to...

“The room was clean!! The staff was great.. Super close to Ft Lee”

“Check-in staff was very helpful”

“The room was gorgeous and spacious. The gym was clean and well equipped with modern equipment. The staff were super professional and helpful. I will definitely return to this hotel.”