Hotel vicino a Regal Southpark Mall - Richmond

“The room was very nice and clean. The restaurant bar also had wonderful food. The hotel is in a beautiful historic building. I would definitely stay again, and I would recommend it to others.”

“Nice for pets, very welcoming!”

“The front desk was good. Parking was good. Room was clean. Breakfast was good and stocked. Only problems….. all tv services were out. No tv in any rooms It was pouring and the window in our room leaked so bad we had to put a towel on the floor to stop the sound and to minimize the damage.”

“Breakfast was ok. Nothing exciting. ”

“Should come with a complimentary breakfast”

“Did ot use eating area”

“Dirty!”

“Just sad”

“To all avoid this Hotel at all cost. Pay $10 cash for a towel deposit. Room was unclean broken everything when you turn around. Stains everywhere, you look up and the bathroom fan is falling out. Kids in the hallway blocking you to go down the stairs. Front desk clerk dressed in dirty clothes and didn't know how to check in customers. Boxes off snacks from Costco all around her. Disrespectful all around. For your safety stay away. ”

“The breakfast was fresh and delicious! Cooked to order- properly and room was very clean. Claudia was an exceptional host as she informed us of restaurants and things to do. ”

“Clean room except for the sofa mattress, was dirty. The bananas for breakfast were green ( no edible) other than that ok.”

“Nice staff ”

“I stayed with my family as a stopover coming home from Florida. My main complaint was that there was an ongoing water main break from 2 days prior in the area and the hotel failed to inform me of this condition before I checked in so that I can make an informed decision of staying or finding lodging elsewhere. No showers, washing hands or face & no hot breakfast allowed. Also, there is an active train in the area that runs during the night, blowing its whistle and woke us every 2 hours. Make...

“Great location to stay in. The room was nice and clean. The staff was great and breakfast was great as well”

“Great for a quick stay”

“The sink was clogged and the iron was missing in the room. It was a pet room that smelled like a dirty pet the whole time. The staff was the greatest!”

“Terrible asked for a refund not worth it ”

“There was an a lot of construction going on and the rooms were not as advertised for two queen beds. There were two full beds. Overall I saw that they were attempting to incorporate changes but try not to rent rooms in a hall way where you are missing walls and ceiling tiles. ”