The hotel was clean and the service at the front desk was very good overall. Some things that were better at other Hyatt Places are the following:
Breakfast: there was never enough sandwiches, just cereal. Not even enough fruit to take.
The towel rack was broken they offered to fix it, but never came to fix it.
Due to Covid-19, they do not hold the bags for you on your last day so you can easily go for a walk before you need to go to the airport. They didn’t tell me this at check in and it would have saved me lots of time and money if they would have told me from the beginning. Overall, the place is good, clean, and the customer service was nice.