I was staying at this Hyatt-Regency to be near Soldier Field for the AC/DC concert on 5/24. Upon check-in, guest services superstar Tony granted me an early toom check-in at 1pm, then voluntarily discovered that I was a Hyatt Elite rewards guest and upgraded my room to a 30th Floor King room with a perfect view of the Chicago skyline and Lake Michigan. Tony also provided two complimentary bottles of water for my one night. That extra service touch after a long night prior and an awaiting 240 mile drive back the next morning really helped. Courteous guest services, fast elevators, easy self parking, beautiful rooms, comfortable beds, warm shower with perfect water pressure, clean, convenient skywalk to McCormick Place,.close proximity to Soldier Field (0.7 miles), plenty of taxi access, close proximity to train transportation. Highly Recommend!