I stayed for one week in august. Great position closed the Millenium park (one block only) and near the Magnificent Miles. All major places at a walkable distance. The building is and old one. The entrance (very sad and dirty) is old and two of the 3 doors are not accessible. The lifts partly not working. The check in (operating only starting from late afternoon) is just a table at the 19th floor. Nothing else. It's building composed by many apartmemts. My apt (room) was little, dirty, with the cabinet door brooken, and so closed to the bed that was impossible to used it. The fitted carped damaged and dirty, as the walls too. Some floor tiles of the bathroom, broken. The available coffee machine had the cup full of mold.
The Tv was not operating too...
The cleaning of the room was not provided as well as the change of sheets and towels.
Sheet was also.broken !
Soap and shower gel, if finished, were not replaced. They must be bought directly by the guest.
At this point, the cost of the room is exaggerated considering that it does not offer any kind of service.
No hall, no services, no bar, no sitting area, no restroom, no luggage room, norhing!