Hotel vicino a Cinemark Columbia Snowden - Baltimora

“Clean rooms and friendly staff”

“I was booked for 2 nights but I stay just 1 night and let the sonesta receptionist aware that i am checking out early but they have still charged me for 2 nights instead of 1 night. Even though I made them be aware that i have connected Expedia customer service that I can check out early but sonesta still went ahead to charged me 2 night fee. I need my refund ”

“The tv was on when we got there and unplugged. There was no phone to call to other rooms, so we couldn't call room service or other's we were staying with at the hotel. The faucet for the shower was coming off the wall and our toliet seat was completely broken just sitting on the toliet. A charger from the last person staying was still in the wall, so it seemed as though our room was just thrown together for us that evening ”

“Was very pleased with the establishment ”

“Upon arriving, there was no one at the front desk for 10 minutes. When she arrived, I had to acknowledge her first which put me off considering no one was there. But, I let it slide. Then, I was told there were no King rooms available which I had booked (I was there at 3pm). I could sense they were running behind, which in this day I understand to an extent. We did get our room which was clean and ready, but there were no toiletries in the room and our “soap” was a shampoo bottle by the sink....

“ottima struttura prezzo buono personale gentile, colazione buona”

“The hotel is very nice, clean and the rooms are big. The breakfast was excellent, fresh waffle that I loved most. ”

“They always have the same breakfast they need to switch up ”

“Check in was easy and pleasant. Room was clean, well-equipped. Exterior could use a little sprucing up. Conveniently located, good restaurants and amenities nearby. The management should really encourage the town to clean up the street leading to the evidence, it is full of trash.”

“Awful”

“The hotel was wonderful! Staff was nice! ”

“Ho soggiornato per 5gg. Struttura vecchiotta abbastanza tipica di hotels di quella fascia di prezzo, ma appunto il prezzo era buono.”

“We enjoyed our stay and the convenience. ”

“n/a asked for additional blankets that never arrived. ”

“Clean. Smells wonderful. Breakfast wonderful. Dinner options could be improved. Overall wonderful stay.”

“I paid extra for a room with fridge microwave and a one king bed but they gave me 2 queen beds ”

“positiva”

“The room was noisy, with neighbors watching tv until 2am. The hall and elevator had a strong weed smell. The phone in the room didn’t work, the TV was out of focus. The ad said warm breakfast, but it only had toast and waffles, with OJ and coffee. We were four guests and they only gave us three bath towels; when we asked for more, the reception said they were going to deliver and never did. We asked the housekeeper when she finally showed up, and she said she wasn’t allowed to. She left without...