Hotel vicino a City of Waterloo Museum - Kitchener

“Amazing experience! The room was super clean and the two king beds were a game-changer for our family trip. The staff members are hardworking, friendly, and well-presented. I felt so relaxed and comfortable during my stay. 10/10 would recommend!”

“Great selection for breakfast. All was delicious ”

“The only 2 things are that the shower pressure was low and water lukewarm. And when we were eating breakfast between 9:30 and 10am, they had someone vacuuming the eating area. They could have waited until the breakfast time was over at 10am to vacuum.”

“The rooms were very nice. Clean and very quiet ”

“Clean room. Friendly staff.”

“Great location, room and service. We enjoy our visits to the laundry room.”

“One of the best hotel stays I have had. Check in was friendly, easy and welcoming. The concierge even gave my daughter an easter toy and treats. They truly went above and beyond to ensure we were welcomed and comfortable. Very refreshing and appreciated. ”

“Great stay! Would recommend but note that there are several messages and forms you receive prior to check-in. When we got to the concierge desk to check-in, they asked for our room number, and I had no idea where to find it in amongst all the messages/documents. So, stay here but just know there will be a series of things to do in advance and it would be helpful to make a note of info from those documents to have easily on hand. ”

“Great decor, unique property. TV didn’t work very well, the thermostat didn’t seem to turn from AC to heat, and the blinds didn’t keep the room dark come 7:30. The room was very stylish and the staff very friendly and helpful! ”

“My third time staying at Crowne Plaza Kitchener. The staff is exceptional! They even remembered me! Always extremely professional, kind, accommodating, and patient. My upgraded room was so comfortable and clean. Aqua, the restaurant, is delicious and the wait staff is wonderful. I also used the fitness centre this visit. Was surprised at how many options for working out are available. An exercise room, pool, bowling alley, putt putt golf! I will be staying there again soon!”

“Very quick to respond to inquiries. Well stocked fridge and pantry for self serve continental breakfast in main floor and mini fridge in bedroom. Perfect spot to visit my son at Waterloo, catch a show at St Jacobs playhouse, and visit market. Very spacious room with very comfortable bed, and ceiling fan. ”

“Room wasn't ”

“Room was very clean and comfortable.”

“Staff were excellent. Everyone was friendly and very accommodating of all our needs. Especially the Arbour restaurant who made us the best fries. ”

“Same breakfast everyday. Late start 7 am did not get to eat often.”

“Clean and an easy place to stay a. Staff were very helpful. But did not expect to have a parking fee on my bill at the end.”

“The room was clean but the carpet was very old and lifting from the floor. The parking lot was in rough shape. I only stayed a couple of days. But it seemed okay. There was no blow dryer in the room. And every other place I've gone they usually have complimentary coffee in the room but they didn't have anything like that.”

“Staff very helpful”

“The place is super old and poor maintained. It smells like cigarrete and weed everywhere. The toilet was filthy, literally. They changed the room but the smell like smoke was unbearable. It is a terrible place. The lady at the front desk was nice. She was the only nice thing in this place.”