Hotel vicino a City of Waterloo Museum - Kitchener

“Front desk staff was very friendly, and the room was clean. However, our room did not have tissues or conditioner provided. We also did not like the bathroom layout. The sink area did not have a door and was located right beside the bed, so whenever the light was turned on or the sink was being used, it disturbed the person still sleeping. Unfortunately, we were disappointed with the breakfast provided. It did not look appealing and did not taste good, so we ended up going elsewhere for...

“Luv this hotel. Newer hotel so modern&clean rooms. Friendly staff”

“love everything about this place.”

“My best stay so far in the Waterloo area. Many other options in the same price range are clearly not as good.”

“Parking was convenient. Breakfast was ok”

“ They had gluten free bread for toast, appreciated, as not all hotels do. Lots of to go containers for those who wanted. ”

“Absolutely amazing!”

“Decent restaurant”

“The room was clean, comfortable, and roomy. The biggest issue was how poorly sound insulated the room was. The street noise was unusually loud, to where it felt like a window was open. It woke us up earlier than I would have liked.”

“Excellent breakfast. Lots of choices and a chef making crepes, omelets. Worth the add on. Room was clean. Linen Excellent. Only issue was they ran out of hot water for the 2nd shower. Was a busy weekend there. AC was fine. Staff great. Garage was in another building. A bit of a walk. For more challenged folks looking for accessibility ramps would be iffy. Parking extra. Not much though. Location is very good.”

“No complaints from me”

“Loved it! The staff were incredible and so kind! very professional and tidy. I only wish the room had a microwave or bathtub. 9/10”

“The prices charged to stay here are exorbitant especially when the rooms are so worn out. The shower hasn’t seen a renovation since the early 80s and was barf-worthy, the carpet had pulls everywhere, a light didn’t work, the sofa was well-worn and stained, there was a hole in the window screen. Everything is old AF. $200/night + tax is ludicrous for the hole that this place is.”

“No hot water Security allowed kids to horseplay with the elevators all day long.”

“Parking lot was very rough in need of new ashfalt. Rooms were clean and a good size. Breakfast was just a to go bag. No tables to sit down and no coffee or tea in the room. They have a microwave, tV and fridge in the room. A coffee maker would have. Been nice instead of walking down the hall to front desk area. Carpets in the hall was very old and a few wrinkles a trip hazard to be honest. Staff were very pleasant”

“Pros: The place was clean, staff were very friendly and helpful. Conveniently located. TV has many free channels. Cons: Its just too worn out and run down for the price you pay for. Room is small, there's a large window in the bathroom that lets in so much light you can't nap in the afternoon. The bathroom fan is so loud. Rust stains on bathroom siding, bathroom looks makesshift. Breafast didn’t have variety for hot. Reception area is very small and not connected to the rooms. Very loud as...

“the room was large and well layed out buffet breakfast available on site for a small fee no noise in the hallways, restaraunt/bar on site close to losts of shopping etc staff were amazing, polite, helpful ”

“Just ask more questions about reservation different ppl said different details about our reservation, elevator was Brocken would wait 15min at a time to get up or down.”

“The only complaint I have is the breakfast wish there were a bit more choices for Celiac. I unfortunately have 3 in my family that have this and not by choice.”