Hotel vicino a Cleveland Hills - Middlesbrough

“Good service and experience ”

“Modern Clean Pleasant. Rooms very comfortable. Food most excellent. Staff first class It was my birthday so there were one or two personal touches too!!”

“Great venue ”

“In nice grounds old listed building plenty of character staff helpful parking OK. Negatives drinks expensive & food in both grill & restaurant disapointing”

“Bar was great, friendly staff and locals. Dinner was great both nights we ate there and really good cooked breakfast to start the day. Recommend as a place to stay to explore the area. ”

“Staff member who welcomed us was efficient and polite. No staff on duty check out Room was clean comfortable. ”

“ Excellent breakfasts. Beautiful scenery and quiet. Friendly staff. Comfy bed. Very clean. ”

“.”

“Excellent hot breakfast cooked to order and continental selection was outstanding. Room was fresh, clean and well appointed.”

“Not what I expected for the cost. More like a bed and breakfast. Would not use again”

“Our second stay at this lovely place....our accommodation was stylish, comfortable and clean with everything we needed for an enjoyable stay. We enjoyed a tasty evening meal in lovely surroundings with excellent staff.”

“Yeah ”

“Very beautiful surroundings, the shepherd’s hut is well situated for travelling around the moors. The hut is perfect, very clean and well designed space. It had everything I needed and more ”

“The owner was very friendly. He made us so welcome during our stay there.”

“The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

“No shampoo or shower gel in room asked at reception and he said he would bring some up I'm still waiting. Cups were dirty with old coffee in cup.only 1 towel for 2 people. Staff not helpful at all”

“Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay”