Chalet a Contea storica Isola di Ely

“All great except for the staff. Never seen 2 women workers in a hotel more miserable and unhelpful as the 2 I met today! Apart from their miserable attitude the hotel was great”

“After quickly booking about 11pm we arrived at nearly midnight. All doors inside were locked and kept ringing the contact number but not manned. There was clearly a door to the rooms but had not been sent a code to get in. My son went round the back and found an open door so we entered that way. We presumed that the only two rooms with a door open were ours! We left early in the morning and again not a single member of staff was to be seen. This issue raises great concern regarding the security...

“Location was excellent and the host was great. Would recommend”

“WOW! What a stunning place! Which we highly recommend a stay here. From when you initially arrive at the property and travel down the drive you can see the wonderful gardens and beautiful views. We were checked in by Millie, who showed us to our room, which was amazing Unfortunately the restaurant wasn’t open, but they did do meat and cheese boards, which we shared one of each, and certainly were not disappointed by the taste and variety. The staff are friendly and attentive, without being over...

“Only one member of staff who was pleasant. More of a DIY place. Once grand but terribly run down. We had attic room and stairs very steep. Most odd room with ancient furniture and fittings. Linen and bathroom clean and hot water fine, but not a room I’d recommend!! Breakfast good but wouldn’t return”

“Beautiful little hotel with a lovely pub. The rooms were clean and the bed was very comfortable. The staff were exceptional, very friendly and helpful! If we return to England, we will most certainly stay here again!”

“lovely space with clean room and nice staff”

“The hotel is nice, but located next to a busy road, all rooms overlook the car park on the side. Room was small, very hot (no air con) and we had just a really narrow double bed that was so small that we struggled to sleep. Also it was very hot and with window open we had to put up with road noise. We asked to change the room for a bigger bed but none wear available. The rest of the amenities were good, liberally food and restaurant, friendly staff. Good hotel for a single occupancy, if a...