Hotel vicino a Costume Castle - Lake Forest

“It’s an older property but very well maintained and comfortable. It’s a very convenient location. Close to freeways, restaurants and shopping.”

“Good”

“!”

“I travel a lot and this Hotel by far was the best one of all. I definitely would stay again and I do recommend it”

“The staffs are very friendly and helpful. The room is spacious and clean. The breakfast is very good. Also the parking is safe.”

“One of the elevators was not working. Long wait time for the elevator.”

“Excellent stay!”

“Thanks for working with me, great staff.”

“So clean, beautiful and very close to a lot of popular places! I loved my stay and will stay here again!”

“Nice room”

“My room was backed up to the train tracks, and the entire room shook when the trains drove pass twice. The TV remote did not work. When I called the front desk, no one answered the call. More importantly, for safety concerns, the door was not equipped with a dead bolt lock.”

“Stain on pillows. Only one soap bar toilet hardly flushed”

“Amazing place to stay! Great amenities and clean!”

“Prepare to park a little down the street if the parking lot is full late at night.”

“The rug in front of the bed was wet and the only chair in the room and the closet had dirt and crumps on them, we showed up at 2 to check and were told we had to wait till 4 to check in because they still had to clean our room. I understand sometimes they can get busy and miss little things. But we were told to wait till 4 just to check into a dirty room.”

“👍”

“A staff walked in to our room while my daughter was sleeping. Felt unsafe being there after. Asking he was going to fix a water heater that we never asked for.”

“We like this property for sports related reasons.”

“A lot to improve regarding service and maintenance The only good thing was the cleanliness. The front desk service was terrible and lacked any willingness to help. The breakfast is very basic, much inferior to other similar chains. Additionally, the sheer curtain in the room was torn and poorly cut with scissors. Those signs of neglect really take away from the quality of the place.”