Hotel a Crossville - Harriman

“The hotel room is smelling odd, very poor facilities. It can’t be 3 star at all. Breakfast is really poor, don’t recommend this for the price. But the it just off the highway, if someone needs to pull for a night sleep and continue drive in the morning, thus is very convenient.”

“The lady demanded a one hundred dollar deposit because of my debit card payment. The next morning the next lady acted confused about the one hundred dollar cash deposit like she didn’t know what I was talking about. I was forced to go and dig through garbage to find the receipt. 😠”

“Room 128 was musty smelling. Bathroom has rust stains, cracked/missing caulking, room floor has chips/gaps at the wall. Peeling paint, water stains in closet ceiling area. Room needs to be updated. Hoping I can attach some photos to show. Water has to be getting behind the walls of the shower. Was only passing through and only stayed for a quick night. If I was staying multiple nights, I would have asked for a different room. Travel this route regularly. Will definitely try another place...

“Good”

“Clean room and great breakfast buffet”

“The manager was absolutely terrible to me. I did what he asked me to do and he still kicked me out. He stole another night's rent and the cash deposit. There were no damages. I have never had my money flat out stolen from under me ...and nothing I could do about it because the cops would have fabricated for him to have what he wanted. Especially if they all have common nefarious interests. I will not stop until I have every last dime back. I aSKED FOR the refund SEVERAL TIMES AND HE REFUSEd...

“Air conditioning was quite noisy, and could not stop it; it was always necessary to set the password to connect with the wifi. Good position, close to motorway and many restaurants.”

“room was clean and hotel was quiet. good quiet nights sleep. parking up front is always full, need to park behind the hotel”

“Quality Inn was clean, in good repair and centrally located. The staff were quick and courteous. A great stay!”

“Room was clean and comfy, staff was friendly and accommodating, price was great, would highly recommend!”

“We stay at the Thunderbird Best Western every time that we travet to Cookville, TN to visit our daughter and grandchildren.”

“Hidden fees, room was a sauna, asked to switch, that room smelled like marijuana, another room was just as hot. Breakfast was mediocre. I won’t stay there again.”

“Was a very accommodative , especially Alan when talking to him about my husband who had a stroke and my father in law who is 88yrs old, I needed something easy access for them on the first floor and rooms close together . He came through amazingly. It truly made out trip to Tennessee from Florida to spend fathers day with three generations of Dads the most memorable time with our son and family!!! Thank you again I will recommend your establishment to anyone :)”

“Property and room were very clean, staff was very pleasant, breakfast was sufficient with waffles, hard boiled eggs, biscuits and gravy and more. We are a repeat customer and will return.”

“The first room had ants but they quickly moved us to another room. Overall a nice hotel.”

“This was the cleanest hotel we’ve stayed in in a long time, and we just came back from Disney.”

“Bed was not on par with chain standards, AC in main areas wasn’t working nor were computers or printers in the business center. Staff couldn’t print a receipt for stay from their computer either.”