Hotel vicino a West Virginia Culture Center - Charleston

“We arrived early in the day from our flight and the reception and housekeeping team were more than accommodating and worked to get a room ready for check in well before check in time! The room was clean and modern. The staff was friendly and helpful. It’s conveniently right next to a Starbucks. We walked downtown every day for lunch or dinner. Would stay again!”

“Clean, comfortable. Breakfast was good, above average, and the coffee was the best I have had in any hotel.”

“I was satisfied with everything except it was rather warm in rooms. But, we were having a heat wave at that time.”

“Looked ok by the photos but upon arriving, the location of this hotel was super sketchy, homeless people everywhere outside and did not feel safe for my family to stay at. Luckily Expedia was kind enough to help us cancel our reservation here and stay somewhere else!”

“We stopped overnight during a road trip. The hotel was easy to find and had everything we needed. The staff was friendly and very helpful.”

“Mary the worker who cleaned the pool area was very helpful and kind. She let the kids have some pool toys because we had forgotten ours. Give Mary a raise!”

“The property is quite dated. The lobby area was dark with dim lighting. The room was dingy though it was fairly clean. Not a homey atmosphere.”

“While the property was clean, it looked a little outdated but, to us, all the HIG properties look the same. Other than that our room was very nice. The hotel staff was very friendly and helpful. Plenty of places to eat in the area and DoorDash was available. Avoid the Golden Corral just down the street from the hotel. It is awful! It’s dirty and expensive with a minimally attentive staff.”

“I gave it 4 stars because the air conditioner in the room was extremely loud and the fan didn’t seem to be working correctly. It felt stifling like no air in the room.”

“Clean room, friendly staff!”

“A good experience all in all.”

“The hotel was good. The Expedia experience was not. I was quoted a price of $202 for the room but was charged $255. I will never use Expedia again.”