Hotel vicino a West Virginia State Museum - Charleston

“A little dated compared to the pictures but otherwise good with pleasant staff”

“I always enjoy my stay here, this time we stayed because of Weird Al having a concert at the Charleston Civic Center. The Courtyard Marriott was right across the street.”

“all was good”

“Be ready to pay for parking and not have your car on the property. Highly inconvenient if you need something out of your car. Rooms are not clean. It smelled like built up urine in the bathroom. Very unpleasant. Too much money for what it is. This is like a 150 a night type hotel.”

“Great location, clean rooms, and incredible staff!”

“The location was great and right across from the Coliseum and perfect for our needs. The hotel is in need of updating.”

“Heat didn’t work properly when I got there but staff was very quick in fixing the issue for me. Would stay again”

“We stopped overnight during a road trip. The hotel was easy to find and had everything we needed. The staff was friendly and very helpful.”

“Great stay! No complaints”

“Very clean and convenient hotel. Excellent customer service.”

“I was having surgery so I couldn't have breakfast but my husband went down and breakfast was being served and he said everything was good and hot. As for the staff, not impressed. She was taking a reservation on the phone and didn't bother to say I'll be right with you and when she got off the phone didn't apologize for my wait. She didn't tell me which way our room was or anything else we should know except the wi-fi was our room number. She wasn't rude just very dry. She also should use her...

“Was really disappointed. Looks great looking online. All their rooms stinks as mold smells”

“This is a great place to stop after a long drive. I was exhausted from a very stressful day and difficult week. When I entered the lobby, I was greeted with warmth and knew I made the correct decision stopping here. It was very clean, comfortable and safe.”

“We have been staying at this hotel at least twice a year for 8 years. The staff are always welcoming, kind and helpful. My complaint is that new ownership (we were told this by staff) has taken over and the cost of the rooms went up significantly. The cost has outpaced the return and sadly — we will find another place to stay in the future. This is not a reflection on the staff — they are and have always been great.”

“breakfast wasnt great ”

“I’ve been coming to this hotel for about 4 years. It was never a 5 star but it was decent, inexpensive and friendly. This was by far the worst stay I’ve had. Aside from things I could overlook like the standard pillows on the king size bed, a press on nail beside the bed side table and scribbling on the wall, I couldn’t overlook being ignored when requesting new towels, multiple times and when I asked for my room to be cleaned specifically new sheets after my daughter had an accident, not only...

“The staff was really cool. They don't serve breakfast here. The parking lot's crawling with crackheads. If you don't mind that type of environment, then that's the place for you. But if you have children, I highly suggest you do not take your kids here. Cause we didn't know before we took our kid there. Also, they do have hardwood floors and they were blacker than my tires. And we are very particular people other than the crackheads crawling through the parking lot and me scare. Our generator...

“TV was small. It had only local channels on "cable". No premium channels and no smart features. Poor picture kind of fuzzy. Room literally right next to highway exit, but it was quiet inside room. Room was very clean and as pictured. Bed and pillows were very soft and a pleasant sleep experience. Grounds are kind of run down. Bathtub and little rough, showing some delamination and grout pulling away badly where tub meets the bathroom floor tile. AC worked fine. Didn't have the free breakfast...

“Floor cleaning”