Hotel vicino a West Virginia Culture Center - Charleston

“The room wasn't properly cleaned. The sofa bed had a dirty mattress with clothes from another guest on it. The carpet was a bit dirty. The extra sheets were crumpled and stuffed in a bag.”

“we had had a long trip from south carolna and came in with a flat tire. the staff helped us find a tire store close by. the bar tender and cook promtly made our food and drinks when we ordered and served them with kindness and concern and were appropriatley congenial. we staye on our return trip because they were so delightful. thank you.”

“Three elevators, one removed, one not working, only one for the entire 9 or 10 stories of customers. Only valet parking available on site. Non valet parking available across street at mall for $15 per day.”

“The stay was pleasant. Everything was clean and comfortable. The staff was helpful and polite.”

“The have a slightly later check out than everybody else.”

“We stopped overnight during a road trip. The hotel was easy to find and had everything we needed. The staff was friendly and very helpful.”

“A”

“The staff were amazing at the Cross lanes , wv location!! Family had several issues traveling and the best part was their early arrival - staff at this location welcomed them and were so wonderful !! It was 2:30am and they were so nice helping them get settled!! Thank you !! The housekeeping staff were phenomenal here & seriously take pride in their work- the kindness alone was something you don't see much anymore. We will always recommend this location to anyone!! Dates they stayed were...

“Friendly professional staff, clean rooms, excellent casino. Breakfast bar were kept up. Comfy bed.”

“Remodeling didn't bother my stay. Late check-in without a hitch.”