Hall

Recensioni per The Highland Dallas, Curio Collection by Hilton

4 out of 5
The Highland Dallas, Curio Collection by Hilton
5300 E Mockingbird Ln, Dallas, TX

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 517 su 1001 recensioni" "
Valutazione di 8 - Buono. 278 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 108 su 1001 recensioni" "
Valutazione di 4 - Scarso. 69 su 1001 recensioni" "
Valutazione di 2 - Terribile. 29 su 1001 recensioni" "

9,0/10

Pulizia

8,8/10

Personale e servizio

7,8/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Alberto, Udine

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Struttura nella media. Personale molto efficiente e disponibile. La palestra è piccolissima e non adeguata rispetto al numero di ospiti. La connessione Wi-Fi ha smesso di funzionare poche ore dopo il mio arrivo il Lunedì ed è stata ripristinata solo giovedì. Ho fatto molte richieste, chiedendo che il problema venisse risolto, ma a nulla è servito. Credo che la direzione avrebbe dovuto intervenire. Si trattava di un guasto del router perché nel business center i computer collegati alla rete via cavo, funzionavano perfettamente...la direzione invece si è fatta di nebbia, lasciando il personale del front desk in balia delle proteste dei clienti.
Soggiorno di 4 notti a ottobre 2018

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2017
We appreciate the 5 stars and hope to see you again soon! Thank you for being our guest. Sincerely, Nick Whitney Front Office Manager The Highland Dallas

10/10 Eccellente

nancy

Mi è piaciuto: Condizioni e dotazioni della struttura
Loved the dining
Soggiorno di 1 notte ad aprile 2024
Risposta di Will, il giorno 28 apr 2024
Dear Nancy,We thank you very much for taking out the time to leave a review and rating! We’re very pleased that you enjoyed your stay and hope to have you back for another stay soon!!Kind regards,Will AndersonDirector of Front Office

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Property Management , il giorno 22 apr 2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Kimberly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Always a great place to stay!
Soggiorno di 2 notti a marzo 2024
Risposta di Will, il giorno 16 apr 2024
Dear Kimberly,We thank you very much for taking time to leave a review! Your continued loyalty to our property is greatly appreciated and we look forward to having you back soon!!!Kindest regards,Will AndersonDirector of Front Office

10/10 Eccellente

Cintia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great
Soggiorno di 2 notti ad aprile 2024
Risposta di Will, il giorno 15 apr 2024
Dear Cintia,Thank you for leaving a review rating! We’re so pleased that you enjoyed your stay and hope to have you back as our guest again soon!!!Kind regards,Will AndersonDirector of Front Office

6/10 Soddisfacente

Shelly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Convenient to SMU but very noisy (highway traffic) and could not get room temperature comfortable.
Soggiorno di 1 notte ad aprile 2024
Risposta di Will, il giorno 14 apr 2024
Dear Shelly,We appreciate you for taking the time to leave a review from your recent stay with us. My sincerest apologies for the inconveniences you endured during your stay. Rest assured, the issues you experienced will be addressed immediately.Should you return to Dallas, we hope to have you back as our guest. If you choose to do so, you have my personal guarantee that your next stay would be amazing!!!Thank you again for your time and review.Kind regards,Will AndersonDirector of Front Office

10/10 Eccellente

Victoria

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Will, il giorno 12 apr 2024
Dear Victoria,Thank you for taking time to leave a review rating from your recent stay with us! We’re very pleased that you enjoyed your stay and hope to have you back again soon!!!Kind regards,Will AndersonDirector of Front Office

10/10 Eccellente

Richard, Pflugerville

Mi è piaciuto: Pulizia e personale e servizio
Close proximity to DART station
Soggiorno di 5 notti a marzo 2024
Risposta di Will, il giorno 29 mar 2024
Dear Richard,Thanks so much for leaving a review rating and feedback. We’re glad our location was to your satisfaction. We hope to have you back should you return to Dallas.Kind regards,Will AndersonDirector of Front Office

10/10 Eccellente

Gregory, Kearney

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a perfect place for an overnight stay with the family.
Soggiorno di 1 notte a marzo 2024
Risposta di Will, il giorno 27 mar 2024
Dear Gregory,Thank you for your review. We're glad that we could accommodate your and your family for an overnight stay. Should you return to Dallas, we hope to have you back for another stay!!Thanks again for you review!Kind regards,Will AndersonDirector of Front Office

10/10 Eccellente

Mike

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff very friendly, hotel and room clean, comfortable and quiet. Valet parking a little expensive.
Soggiorno di 1 notte a marzo 2024
Risposta di Will, il giorno 27 mar 2024
Dear Mike,Thank you very much for taking time to leave such a great review! My apologies that the price for parking was not to your satisfaction. However, we're pleased to see this did not prevent you from enjoying your stay overall.Should you return to Dallas, we hope to have you back as our guest once again!Kind regards,Will AndersonDirector of Front Office

4/10 Scarso

jennifer

I really was disappointed and I am a Hilton honors member. My Wi-Fi didn’t work. My television didn’t work I couldn’t turn my light off my room was freezing. Finally I got the heat to work. It really was not that wonderful. They’ve tried to be very nice at the desk, but I have to say my room was really not fabulous. I thought it was going to be much nicer. I have heard good things, but I did not have that experience. Additionally, I had a wonderful experience in the restaurant they have the most wonderful woman who took great care of me. She was really outstanding, and I made a point to let the manager know. I wish I didn’t have to complain. I am not really a complainer, but the room was really not great. I did get a fan as requested and that was nice. I hope they take a look at that room, it really just wasn’t a great one
Soggiorno di 1 notte a marzo 2024
Risposta di Will, il giorno 23 mar 2024
Dear Jennifer,Thank you for taking the time to complete a review from your recent stay with us.Please accept my sincerest apologies that your stay did not meet or exceed your expectations. However, we're very pleased to hear that you received great service. What you experienced in your guest room is not the norm and we'll be sure to address these issues immediately.We thank you once again for your time and review.Sincerely,Will AndersonDirector of Front Office

6/10 Soddisfacente

lauren

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Will, il giorno 18 mar 2024
Dear Lauren,Thank you for taking time to leave a review rating from your recent stay with us. We hope to have you back to provide you with a stay experience that is worthy of a 5-star rating!Thank you once again for your time and review rating!Kind regards,Will AndersonDirector of Front Office

10/10 Eccellente

BRENDA

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very easy checking and really nice staff
Soggiorno di 1 notte a marzo 2024
Risposta di Will, il giorno 17 mar 2024
Dear Brenda,Thank you very much for taking time to say such kind words about your recent stay at our property! We hope to have you back as our guest to provide you with another awesome experience!Kind regards,Will AndersonDirector of Front Office

4/10 Scarso

Kemp

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Property was in good condition. Staff were polite but unresponsive to some billing questions which have yet to be resolved.
Soggiorno di 1 notte a gennaio 2024
Risposta di Will, il giorno 5 feb 2024
Dear Kemp,Thank you for taking out time to leave a review about your experience with us. My sincerest apologies for the billing issues that haven't been addressed. Please reach out and I will personally ensure this billing matter is resolved.Thanks again for your time and review.Regards,Will AndersonDirector of Front Office

8/10 Buono

Don

Viaggio con la famiglia
Would not recommend the restaurant.
Soggiorno di 1 notte a febbraio 2024
Risposta di Will, il giorno 4 feb 2024
Dear Don,We appreciate you taking the time to leave a review. My apologies that the restaurant was not to your satisfaction. We hope to have you back to provide you with a much better experience at the restaurant.Thank you once again for your time and review.Kind regards,Will AndersonDirector of Front Office

8/10 Buono

Claudia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is well-located for SMU families within walking distance of the campus. There are several stores and restaurants nearby. The bed is comfortable and the room is spacious. The negative points: When I checked in, I was placed in room ending 12, which was on the noisy side of the hotel. The freeway/cars woke me up at 5 am. I asked to change rooms and was placed at the side of the hotel with rooms ending 20-31. It was a better experience without noise and facing the pool. Another downpoint was the cleaning lady waking us up at 8 am on the checkout day. The hotel should have better control of checkouts and instruct the cleaners not to bother guests before checkout time at noon. If guests check out earlier, cleaners will be informed by staff.
Soggiorno di 2 notti a gennaio 2024
Risposta di Will, il giorno 31 gen 2024
Dear Claudia,Thank you for taking the time to leave such detailed feedback from your recent stay with us. Our sincerest apologies that you were disturbed prior to check-out time. Rest assured, we will address this immediately.Should you return to Dallas, we hope to have you back as our guest.Thanks again for your time and review.Kind regards,Will AndersonDirector of Front Office

6/10 Soddisfacente

Aleya

Mi è piaciuto: Pulizia e personale e servizio
There was lots of water damage to the ceiling in the shower area. The water wouldn’t stop running from the tub faucet even though the shower head was going so the water was constantly filling up while showering. The sink also had poor drainage and kept filling up. The actual hotel was nice but the bathroom was not up to par.
Soggiorno di 2 notti a gennaio 2024
Risposta di Will, il giorno 28 gen 2024
Dear Aleya,Thank you for your review. Our apologies for what you experienced during your stay. Rest assured, we will address this issue immediately. We hope you choose to stay with us again should you return to Dallas.Thanks again for your review.Sincerely,Will AndersonDirector of Front Office

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Will, il giorno 28 gen 2024
Dear Guest,We appreciate you taking the time to leave a review from your recent stay with us! We thank you for giving us such a high rating and hope to have you back as our guest again soon!!Kind regards,Will AndersonFront Office Manager

10/10 Eccellente

Lauren

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Hotel Management , il giorno 24 gen 2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

4/10 Scarso

Thomas

Soggiorno di 1 notte a gennaio 2024
Risposta di Will, il giorno 10 feb 2024
Dear Thomas,We appreciate you taking the time to leave a review. Our apologies that this stay did not meet you expectations. We hope you reconsider staying with us should you return to Dallas. Should you choose to do so, I will personally ensure you have an awesome experience.Thanks again for your time and review.Sincerely,Will AndersonDirector of Front Office

4/10 Scarso

Tami

Soggiorno di 3 notti a gennaio 2024
Risposta di Will, il giorno 7 feb 2024
Dear Tami,We appreciate you taking time to leave a review rating from your recent stay. Please accept our apologies that this stay did not meet or exceed your expectations. Should you return to Dallas, we hope to have you return as our guest so that we may provide you with a much better stay experience.Thank you once again for your time.Sincerely,Will AndersonDirector of Front Office

10/10 Eccellente

Pam

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Highland had what we expected, beautiful clean rooms, an amazing restaurant (Knife), wonderful amenities, and best of all world class service from the front door to every member of their team we encountered.
Soggiorno di 3 notti a gennaio 2024
Risposta di Hotel Management , il giorno 22 gen 2024
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Eccellente

Jennifer

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
Room was clean, if a little dated, and the service was excellent.
Soggiorno di 2 notti a gennaio 2024
Risposta di Hotel Management , il giorno 22 gen 2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Steven

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A Great stay
It was a wonderful stay.
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Management , il giorno 10 gen 2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 Eccellente

Marie

Viaggio di coppia
Mi è piaciuto: Servizi
Soggiorno di 1 notte a dicembre 2023
Risposta di Will, il giorno 31 gen 2024
Dear Marie,Thanks so much for the 5-star review rating! We hope to have you back as our guest soon!!Kind regards,Will AndersonDirector of Front Office

4/10 Scarso

Debbie

Viaggio di lavoro
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Hotel needs a face lift
Soggiorno di 3 notti a dicembre 2023
Risposta di Hotel Management , il giorno 27 dic 2023
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

8/10 Buono

Ella M

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Hotel Management , il giorno 27 dic 2023
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 Eccellente

William

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Management , il giorno 19 dic 2023
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Chris

Soggiorno di 2 notti a dicembre 2023
Risposta di Hotel Management , il giorno 19 dic 2023
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Eccellente

Brittany

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Management , il giorno 19 dic 2023
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Roger

Great location. The restaurant is pricey but nice. The restaurant tried to put me off in corners or bar as I was only one person. I walked out and went up SMU boulevard and had a great time. Stuffy manager of hotel restaurant. Otherwise, a nice facility.
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Management , il giorno 19 dic 2023
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 Eccellente

Mindy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff when I checked in. Nice bar atmosphere, clean and quiet room! Would stay here again.
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Management , il giorno 19 dic 2023
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

8/10 Buono

Corina

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Management , il giorno 20 nov 2023
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

8/10 Buono

Mark

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Management , il giorno 20 nov 2023
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

2/10 Terribile

Juan A.

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Unable to sleep on old mattress
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Management , il giorno 13 nov 2023
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.

10/10 Eccellente

christine

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel with wonderful restaurant & spa!
Wonderful stay at this hotel! Loved the decor throughout the hotel. Knife restaurant was amazing as was the Spa. Would definitely stay again!!
Soggiorno di 3 notti a novembre 2023
Risposta di Hotel Management , il giorno 13 nov 2023
Thank you for sharing your positive experience with us and with your fellow travelers. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel in the near future.

10/10 Eccellente

Mary

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were really helpful and the food was also really good
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Management , il giorno 13 nov 2023
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Eccellente

Melinda

Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Management , il giorno 13 nov 2023
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

4/10 Scarso

Jennifer

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Not worth the money
I have rarely felt sad when I spend money on accommodations. I left feeling sad, disappointed, and angry that I had spent my hard-earned money on this hotel stay. The person who checked us in was indifferent at best- not polite, seemed bothered to check us in, and did not explain anything about the hotel (where the gym is, check-out time, etc.) We paid $373 for one night! There were none of the niceties that would be expected of a 4-star hotel- such as robes or a minibar. We wanted a coke and my husband went to find a vending machine and was told the hotel did not have one. Just truly- the entire experience was a disappointment. I did not contact the management to complain because I do not feel like there is anything they can do to improve our stay. Would not recommend it unless you like wasting your money.
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Management , il giorno 30 ott 2023
Thank you for taking the time to write a review. You are right to expect better service from us, and we are disappointed to learn that you did not have a positive experience. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to provide you with a more enjoyable experience in the future.

8/10 Buono

Walter

Soggiorno di 2 notti a ottobre 2023
Risposta di Hotel Management , il giorno 13 nov 2023
Thank you for taking the time to share your rating with us. It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We look forward to welcoming you back to our hotel in the not-too-distant future.

6/10 Soddisfacente

Minerva

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The Highland markets and advertises as a higher end and it needs a freshen up and upgrade big time. It is stuffy, the furniture in the room was stained and super dirty (especially the desk chair). No internet TV, they charge for internet or you almost need to give your social security to get slow internet. The staff can not even give their name when they answer the client services phone calls, not held to a high standard. I’ve stayed in many hotels locally in D and in the world and this was a bit disappointing. Knife the restaurant is high end and it kind of doesn’t match with the service in hotel. They don’t have an inviting “ambiance” in the lobby. An upgrade needed or charge like any other Marriott Courtyard. Sorry HH. Step up.
Soggiorno di 1 notte a ottobre 2023
Risposta di Hotel Management , il giorno 17 ott 2023
Thank you for taking the time to share your honest feedback. This level of detail is important for us so we know exactly how we can improve for future experiences. While we are delighted to have welcomed you as our guest, we are saddened to hear that we fell short in delivering the amazing experience our guests have come to expect. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.

10/10 Eccellente

William

Soggiorno di 2 notti a settembre 2023
Risposta di Hotel Management , il giorno 17 ott 2023
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Charles

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great service, location, location, location. If you like to ride bicycles on great concrete wide trails, this is you’r stay!
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Management , il giorno 25 set 2023
Thank you for sharing your positive experience with us and with your fellow travelers, Charles! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

10/10 Eccellente

Mark A

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Hotel Management , il giorno 25 set 2023
Thank you so much for your wonderful rating! We’re delighted to know that we went above and beyond in providing you with the best experience possible. Thank you for making us your hotel of choice - we excitedly await your next visit!

8/10 Buono

Diane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Management , il giorno 25 set 2023
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay! It would be an honor to welcome you back again in the future!

6/10 Soddisfacente

ANDRES

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Lacking staff , no room service , housekeeping poor
Soggiorno di 4 notti a settembre 2023
Risposta di Hotel Management , il giorno 25 set 2023
Thank you for taking the time to share your thoughts with us. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We hope you will consider staying with us in the future.

10/10 Eccellente

David

Soggiorno di 1 notte a settembre 2023
Risposta di Hotel Management , il giorno 2 ott 2023
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we're so glad that you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Eccellente

Chuck

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a settembre 2023
Risposta di Hotel Management , il giorno 15 set 2023
Thank you so much for your 5-star rating, Chuck! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

8/10 Buono

Micah

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 3 notti a settembre 2023
Risposta di Hotel Management , il giorno 7 set 2023
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!