Hotel a Dalmellington

“Room had mould around windows and bathroom shower screen. Shower head not cleaned as very rusted. Toilet was very loose and grime around where it’s had previous silicon around it. Heavy dust on shelves as well as spider webs around windows. Hairs on bed. Not ours and got a hair in my breakfast pancakes. Again not mine as it was pulled back into a bun. Reported to staff. Was assured someone would contact me. They never did. The wedding I was attending was good apart from spelling the newly wedded...

“Posto molto elegante, camera altrettanto elegante, spaziosa e con arredi ricercati. La doccia non è all'altezza del posto e anche il materasso troppo morbido. Colazione molto buona anche se poca la scelta della parte dolce ma giustamente in queste zone prediligono la parte salata. Lo consiglierei. ”

“Room was not of the standard off the rooms we normal get,and was on second floor with no lift access(husband ill health ,asked for room lower down,wanted extra £60 for 2nights .everything else was perfect as usual,and we are regular visitors !”

“Facilities are good, parking good and safe”

“Evening food was excellent, delicious lasagne Cooked Breakfast was cold”

“Staff were excellent, couldn’t have been more helpful. Good location and amenities ”

“Our stay was absolutely perfect from start to finish. The whole property was spotless, the facilities were beautiful, the room was probably the nicest one we have ever stopped in, furnished to an extremely high standard and so comfortable. Honestly, don’t even think about looking for somewhere else in the area…you will not find better!! Oh yes, the homemade marmalade at breakfast is to die for too!!!”

“Hotel bello, in stile retrò/marino. Posizione magnifica vicino alla spiaggia di Ayr. La nostra camera (4persone) era divisa in due stanze ricavate in un cortile di servizio. Stanza principale confortevole ma un po’ umida, l’altra fredda e con un divano letto non troppo comodo. ”

“La struttura situata in una splendida tenuta di campagna immersa nei boschi, peccato che durante gli 8 giorni di soggiorno, nonostante le ripetute richieste, le pulizie e il cambio biancheria sia stato effettuato la mattina dell' ultimo giorno, assolutamente inutile. I receptionist sembrava sempre si trovassero lì per caso, non sapevano risolvere i problemi. Peccato!!!!”

“Hotel tutto sommato carino , personale decisamente poco cortese ho dormito malissimo a causa del rumore delle finestre per via del vento.. la doccia era praticamente senza acqua con uno strano sistema di gestione elettrico che rendeva l’acqua o bollente o ghiacciata la colazione molto triste .. poco personale e decisamente una scelta molto contenuta ”

“Excellent service and food. 10 minutes driving from Prestwick airport.”

“Walking in to the hotel was beautiful but it’s so hard to get a parking space , it’s all been redecorated so went up to our room which was room 6 and it’s very dark so we had to put the lights on in the afternoon, lots of clattering and banging going on so went to reception and spoke to them and they said it was the bins getting taken out I just was checking that it wasn’t going to be like that all night , there is a middle door which was being used and it just banged shut , through the night...

“Bed was really comfy , breakfast was amazing good selection ”

“Friendly staff, beautiful large clean rooms and amazing food.”

“Great location to walk to restaurants and shopping and the Castle”

“No light on in hotel on arrival, front door locked, rang bell no answer, phoned hotel straight to answer machine, read note hanging off the front door deliveries to side of building, side door open nobody around went through several doors shouting hello but nobody answered went through private door and got someone who got the key for room. 83 year old lady had to then walk up four flights stairs room in the attic was family room. Went into room and put kettle on as room was cold. I went to...

“Loved the hotel, spotlessly clean, excellent food and service and great location ”

“Tutto perfetto massima disponibilità e attenzione ad ogni mia richiesta!”