Hotel vicino a Desert Forest Golf Club - Phoenix

“Good breakfast bar—better than most An issue that affected my overall rating: I accidentally left my hearing aid charger in the room. We called to have it mailed. The desk clerk expressed little interest or concern for this request, and it has not been sent. This item is of no value to anyone else, but it will cost me $270.00 to replace it. I am disappointed that the staff didn’t take the time to locate and mail this charger to me.”

“Quiet area, great view, private, staff great”

“The pool was a mess and the buildings surrounding the pool need to be torn down. They offer no early check in (even though we were told they would allow one, along with a late check out, for a fee.) Their late check out did not exist either, as we were told they normnally allow it, but all of the early check outs were already claimed for the day. So when they say 10am check out , they mean it. The cleaning crew was there promptly at 10am and no exceptions. Basically felt like a police...

“Very large clean rooms”

“Recent remodel but details left undone. No ledge in the shower. No toilet paper holder. No closet rod. Close but no cigar.”

“Comfortable rooms. Good location very helpful staff. Average breakfast ”

“Accommodations and service is OUTSTANDING!”

“The hotel was good - convenient location for golfers. Food and service at the restaurant were great. Hotel & restaurant staff friendly & professional. Only complaint paid extra for a room with a patio - not worth it. Views if a construction site & eye level with the adjacent street. Terrible design. ”

“Clean, simple, easy check-in, nice to have a breakfast bar option. They charge for parking which is kind of insane in this area as it’s an area full of strip malls, not downtown. They said it’s because they don’t own the parking lot. It was $10 overnight but more just the concept. ”

“Staff were super friendly and genuinely helpful. Rooms were clean but could benefit from a maintenance - eg there was a constant loud humming noise, apparently from the AC, during the night, the blackout curtain was broken midway and wouldn't move and you could feel the springs in the mattress of the pullout sofa. ”

“The halls were dark and stark like walking into a mortuary. ”

“We loved everything about the jw except the pool was so overcrowded and no chairs by 9am because people save them all day. We paid a lot of money to stay here and apparently they let you buy day passes for the locals and it was just many people at the pool. So if you are coming for the pool, I would stay somewhere else.”

“Canyon Pool bar and grill didn't open at the time advertised. There is not 2 restaurants on site, only the Canyon Grill, which is at the pool and has limited hours. Prices were quite high too. The room was supposed to have a main kitchen and 2nd bedroom have a small kitchen area, it didn't have any type of kitchen in 2nd bedroom. Master bedroom had 2 tubes of used toothpaste on counter, fork in dishwasher and coffee spill in kitchen sink.Communication to/from property was ignored. I sent emails...

“Rooms were great and grounds were gorgeous! We loved the turndown service and the cleaners did an amazing job daily, the only negative with the room was the intensity of the doors closing…we could constantly hear doors slamming. The staff was so helpful. The pools were great and the restraints were wonderful too. We had an amazing server for breakfast each day at Ironwood and had a wonderful time at Bourbon Steak with Devin as our server. The only disappointing part was the spa and fitness...

“We wanted to extend our stay one more night and the resort was not full. Initially the home office maintained there were no rooms available when clearly there were rooms available. We ended up staying for double the price which seemed a bit excessive.”

“The pull-out bed was in very poor condition—sunken in the middle and lacking proper support—making it unsuitable for sleeping. Additionally, the staff at the Hacienda restaurant were unhelpful and came across as rude. I also had to contact the Privado front desk three separate times to obtain basic information about the gym schedule, which was frustrating. Given the price of the stay, the overall experience did not meet expectations. It may be worth noting that staying during a holiday week or...

“Where do I even begin - rooms are very clean with so many amenities! Pool and snack bar was wonderful - pool is clean, hot tub could probably fit 40 people in it - biggest one I’ve seen! Highly recommend this place! ”