Hotel all inclusive in Colorado

“Amazing!”

“Many restaurants to accomodate the number of people. Did not have to wait for a table any evening! Staff is kind and smiles but any complaint is responded with the corporate script. Nothing is done: room refrigerator not working, 2 boys outside hunting the wild rabbits on the property in order to “capture it to hold it!” Security never showed or contacted me.Lifeguards are “kids” hanging onto their Ellis Guard floaty and absolutely useless. There is an entire pool area with many water amenities...

“It was nice! Also love the hot tub! But one thing we not satisfied is our room was a bit hot because can’t turn the AC on. So we use the ceiling fan. Because we was hot when we was sleeping. Hope next time will have AC running for the summer time.”

“This place hits the spot”

“Disappointing stay — Misleading amenities and poor execution I recently stayed at the Cheyenne Mountain Resort and left highly disappointed. For a property under the Hyatt Destination brand charging premium prices, the basic resort experience is lacking. Several major issues made our stay frustrating: Missing Amenities: The property explicitly lists microwaves, eye masks, and slippers as "included," yet none were in the room. Despite multiple requests to housekeeping, they were never...

“This is the 2nd time my family has chosen this hotel for our summer vacation. The pull-out couch comfortably slept two extra people. The kitchen was large and fully stocked. The room had two full-size bathrooms, which is a plus for families hustling to all get ready at the same time. However… I wish the hotel would have let us known prior to booking that there is a huge construction project on the property adjacent. As long as you are up and out by 7:00am, it will be no problem. It could be a...

“Need to improve and upgrade”