Hotel all inclusive a Vail

“When I arrived, I was waiting and waiting for someone to come check me in. When the girl finally came and started to check me in, she took a phone call. Instead of having that person wait on hold, she proceeded to walk them through logging in to the WiFi. The lobby is not on the same building as the hotel which was inconvenient. The rooms are desperate for an overhaul. The floors in the bathroom area are yucky and the wallpaper is peeling from the walls in the room. The amenities in the room...

“In-room fan was helpful. All rooms badly need well-placed tub/shower grab bars.”

“Great location. Clean and comfy rooms. Nice breakfast.”

“The bartender Sergio is great.”

“Great and very friendly staff”

“Property is extremely dated. Outlet in room did not work. Furniture dated and broken. We had to have our key recoded every day to access our room. One elevator that staff occupy 50 percent of time. Asked to speak to manager on duty. Asked for a call back. Left name and number never received a call back from “Donovan D.. “manager on duty””

“The room was very spacious making it really comfortable. The only negative thing I saw was that the tile area around the bathtub could use a makeover.”